1 Reply Latest reply on Oct 22, 2017 10:57 PM by Bernd Alheit

    "You do not have permission to perform this operation" error when trying to open a pdf

    riab35056523

      i have this pdf that I haven't opened for nearly a year. Now I can't open it at all. A dialogue box with 'error information' 'you do not have permission to perform this operation' comes up. Doesn't ask for a password or anything.

       

      Have gone to properties to check the access options and all seems to be unrestricted.

      Have got another person that I work with to open it as well and it still won't open.

      Have run Adobe acrobat.exe as administrator and opened the file from within the program and I still keep getting the same error.

      Have gone to 'open with' word and google and that also comes up errors.

       

      Please help!