Were you able to adjust the UI Scaling in Photoshop CC 2017? If yes, then please reinstall Photoshop CC 2018 and check if that helps.
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I'm noticing that when I zoom in at 100%, I'm actually getting a 50% view.
No, what you're actually getting, is a true 100% view - one image pixel mapped to exactly one screen pixel.
The other native Mac apps - just like most consumer-oriented apps - give you a 200% view, one image pixel mapped to four screen pixels. They do that to avoid complaints like this, and have everything display at the physical size people are used to.
Set Photoshop to view at 200%, and they will match, because that's what it is in those other apps.
Thanks for the reply. I was indeed able to adjust the scaling via the Preferences>Interface menu in CC 2017 but am no longer able to do so in CC 2018. I'll try reinstalling and see if that helps.
Thanks for your reply D Fosse.
Perhaps it is a true view pixel to pixel, but it doesn't seem to scale properly with a retina display. I'm a graphic designer and I know what 1920 pixels looks like on a screen, and I'm definitely getting half of that at 100% view.
Besides that, I still don't understand why I'm not able to adjust the scaling settings in Preferences>Interface. Regardless fo what Adobe thinks I should be seeing, I would like to have control over what I want to see.
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A 5K retina screen is 5120 x 2880 pixels.
This is how a 1920 x 1080 pixel image looks on a 5K retina screen, at 100% view:
If your 1920 image doesn't look like this, it's scaled up and not displaying at 100%
100% has nothing to do with physical size. It just maps pixel to pixel. And on a high resolution screen those pixels are smaller. That's the whole point of a high resolution screen.
Hey. I'm having the same issue.
I understand the reason why this happens, but I can't be working at 200% -or more- with everything getting pixelated.
Anyone knows where can I find the scaling option in Ps CC 2018? (and all other apps, actually)
I can't be working at 200% -or more- with everything getting pixelated
It looks pixelated because it is. Screen resolution just dropped to 1/4th, your retina display just turned into a standard one. So yes, it's pixelated.
And this is exactly what these other applications do as well. There is no other way to do it! Think about it. The file can't magically increase resolution. It still has the same number of image pixels.
Now - Apple very likely employs some nifty algorithms to smooth out those pixels and make it look nice. They can do that. They get customers that way. Photoshop just cannot do anything like that. This is a professional-grade image editor, people depend on it to display accurately. It just cannot take liberties with the pixel data. I'm sure you understand that.
All that said, there is one area where, say, a web browser can handle this better than Photoshop can, and that is live (vector) text. A web browser can display text at full screen resolution even if the image it's sitting on is scaled. Any text in Photoshop is always displayed rasterized to the document's native resolution.
Yes, I understand everything you've said. I am not questioning how the percentages work and I am aware that retina display is bigger.
But I still would like to be able to scale the UI, so you are not really answering my question.
Bottom line: Is scaling no longer an available option in CC 2018?
Precisely the issue that I started this thread with. Just waiting for a non-smug, non-arrogant, practical person to answer this very simple question.
Your question has been answered.
There are two parts
1. The user interface (i.e. menus, toolbars etc) can be scaled using Preferences >Interface >UI Scaling
2. The appearance on screen of 100% zoom will always use map 1 image pixel to 1 screen pixel. That is the way Photoshop as a pixel image editor works. If you want to map 1 image pixel to 4 screen pixels then choose view 200% (but you will of course see the individual image pixels)
Yep, that sums it all up very succinctly.
I don't mind being called smug and arrogant. I've been called worse. I do, however, feel a very strong need to be absolutely clear on this, considering the general noise level and misinformation that always obscure the issues.
Apple is no real help here, BTW. They are the source for much of the noise and confusion.
Yes, I'm right about this, and I don't mind saying so. It's a dirty job, but somebody has to do it.
Thanks you've been a great help.
Thanks Terri. I tried that as well as holding down shift+ctrl+alt+cmd on boot to reset prefs but the UI Scaling field is still grayed out :-(
If preference reset, and your previous uninstall/reinstall has not restored your options then I would try the following:
Uninstall CC2018 run the Adobe CC cleaner tool, Reinstall CC2018.
I'll give that a try.
I also have the same problem. I understand that the pixels are smaller on retina screens, but when designing, seeing the images at a smaller size isn't really helpful for me when trying to imagine how another user (without retina) would view the image. In CC 2017, I was able to change the preferences back so that things were low resolution(200%) as default.
Updated to CC 2018 yesetrday, and it seems like the option is now greyed out and cant seem to find a way to fix it. Coryo, would love to see if you find a fix.
Bah. Uninstalled, ran the cleaner, and still can't adjust scaling :-(
Awesome! UI Scaling is still grayed out but at this point, unnecessary. Thanks so much Amy!
Well done Amy, us Windows users would never have known about that. For what it's worth Adobe are currently testing a scalable interface which will work at 150% on a retina display which should make using high resolution screens much easier when finally released.
UI Scaling in the Photoshop>Preferences>Interface is a Windows only option.
For photoshop on the mac side, UI Scaling has always been greyed out, though many people have requested UI Scaling be available on the mac side.
Not true. It was adjustable in Photoshop CC 2017.
Not on the mac side.
You might be thinking of UI Font Size just above UI Scaling
From photoshop cc 2017 on mac os
Perhaps it wasn't UI Scaling, but there WAS an option to change the scaling. I remember it distinctly as I was having issues with scaling on my retina display and was able to change it. So do other people as you will read above. Regardless, doesn't matter. We found a fix.
Looks as if you are right Jeff. I came across this from Jeff Tranberry , the Photoshop products manager and he gives the same solution as you. I thought the Mac was supposed to be easy to use
Adobe just released a new updated version of Photoshop CC (end of January 2018) - and the app's UI scaling just DOES NOT WORK. Period.
The steps you mention above in this thread do not apply here - it is apparently A BUG within the software...
I use PS CC on Windows 10 with custom screen resolution. The app simply renders HUGE UI tabs and menu characters - and REFUSES to switch to the smaller-UI-element layout that was there before, just minutes ago (before I updated Photoshop CC) running without a slightest problem...
This is the case EVEN DESPITE I CHANGED UI SCALING SEVERAL TIMES - TO 100% WHERE IT SHOULD BE !!
UI scaling feature in the Interface Menu simply has NO EFFECT, whatever value you set it on....\
Adobe, this truly is NON-PROFESSIONAL.
I depend on this software, I teach graphic design - and I am in the middle of creating a new course on GD with the 100% scaled layout in all of my videos. I cannot work with this UI scaling, it is not possible to explain things that I already started explaining using the smaller 100% scaled UI interface!
Now, you LITERALLY MADE ME STOP my daily work (halt what I do for a living) FOR A NON-SPECIFIED TIME PERIOD - just because you most likely forgot to test and adjust the UI scaling feature in your newest update - which contains other new functions, btw., that I DO NOT NEED AT ALL - while simply killing the one core feature I REALLY NEED FOR MY WORK !!!!!!!!
Please issue a new update with the UI scaling functionality working ASAP ...
N.B. Can't believe I am paying for a program that has such lousy programmed UI scaling error (bug). Photoshop used to be so much better and more reliable when it was sold as a stand alone, non subscription-based, software.
Really, really disappointed. So many people depend on this app to work flawlessly, and UI scaling is one of its core features :-(
I don't understand what you did or didn't do here - but just so it's clear: the UI scaling is now set in Windows display scaling, and Photoshop should pick that up automatically - while, of course, leaving the image window unaffected as it should be.
I'm not clear on whether the PS Preferences setting now does anything at all, or is just redundant.
Any progress on this, or is Adobe bsing like normal?
I feel the question isn't being answered here but please point me to the right answer if you know of one? I open photoshop (cc2018), my macbook 13" resolution is 2560x1600. I create a new document and put in 2560x1600, the document at 100% is smaller than 75% of the screen. Why is that?
Please fix. It is so hard to work when converting websites. Very very difficult.
Note the complete lack of 19.x support for Mac here: HiDPI and Retina Display support FAQ for Photoshop
Steve Jobs was right over 10 years ago. Adobe are a lazy company, which is why Flash was never supported on the iPhone. Seems like nothing has changed.
YES! Thank you very much Amy. Checking open in low resolution did the trick. Ahhh -- all is good again.