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I'm experiencing an issue opening PDFs in Acrobat X Pro which are created in Acrobat DC 2017. I have tried resetting the preferences and doing a clean uninstall/reinstall. Neither fixed the issue.
Are there any known causes for crashes of this nature, or any backwards compatibility issues that may be occurring?
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What's your OS? What exactly happens when you open the files? Is there an error message of some kind?
Also, what exact version number of Acrobat X is it?
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OS is macOS 10.12.6, Acrobat X version is 10.1.16.
There isn't an error message besides a general crash warning from the OS. When opening the file Acrobat will hang up for a bit (spinning wheel) with the file opened and then crash.