1 Reply Latest reply on Oct 23, 2017 5:17 PM by mgsylvestre

    Number of photos seem stuck on syncing metadata

    mgsylvestre Level 1

      The  metadata appears to be in sync but the sync status reads "Syncing Metadata" on a number of files.

       

      If I play with the data of an individual picture by adding a removing a star for example, the sync status changes to synced and backed up.

       

      Any ideas as to how to resolve this?

        • 1. Re: Number of photos seem stuck on syncing metadata
          mgsylvestre Level 1

          I just batch selected the files which metadata would not sync. I changed the data (marked the files as rejected) and undid the change (unfledged the files).

           

          All the files are now "synced and backed up".

           

          This is making me nervous. I wish I understood what is going on.

           

          My computer did restart on its own when I was away while sync operations may not have been complete so it might be related to that?