7 Replies Latest reply on Oct 24, 2017 8:43 AM by JJMack

    Photoshop CC 2018 Extensions Greyed Out

    mathiask15183066 Level 1

      greetings,

       

      hope someone can help! even after  re-installing Creative Cloud I still can not use extensions with Photoshop CC. weirdly enough I can install them, I also get the dialogue box that they were successfully installed. but it seems extensions don`t work for whatever reason since the latest update of Photoshop, system info also says there are none.

       

      best,

      Mathias

       

      system info:

      Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

      Number of Launches: 27

      Operating System: Windows 8.1 64-bit

      Version: 8.1 6.3.9600.17415

      System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 3998 MHz

      Built-in memory: 16327 MB

      Free memory: 2 MB

      Memory available to Photoshop: 14447 MB

      Memory used by Photoshop: 65 %

      Surface Dial: Disabled.

      Alias Layers: Disabled.

      Modifier Palette: Disabled.

      Highbeam: Disabled.

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Disabled

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1200, right=1920

      Display: 2

      Display Bounds: top=0, left=1920, bottom=1080, right=3840

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

      NumCLGPUs=1

      NumNativeGPUs=0

      glgpu[0].GLVersion="4.1"

      glgpu[0].IsIntegratedGLGPU=0

      glgpu[0].GLMemoryMB=4096

      glgpu[0].GLName="NVIDIA GeForce GTX 970"

      glgpu[0].GLVendor="NVIDIA Corporation"

      glgpu[0].GLVendorID=4318

      glgpu[0].GLDriverVersion="10.18.13.6881"

      glgpu[0].GLRectTextureSize=16384

      glgpu[0].GLRenderer="GeForce GTX 970/PCIe/SSE2"

      glgpu[0].GLRendererID=5058

      glgpu[0].HasGLNPOTSupport=1

      glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

      glgpu[0].GLDriverDate="20160710000000.000000-000"

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      clgpu[0].CLPlatformVersion="1.2"

      clgpu[0].CLDeviceVersion="1.2 CUDA"

      clgpu[0].IsIntegratedCLGPU=0

      clgpu[0].CLMemoryMB=4096

      clgpu[0].CLName="GeForce GTX 970"

      clgpu[0].CLVendor="NVIDIA Corporation"

      clgpu[0].CLVendorID=4318

      clgpu[0].CLDriverVersion="368.81"

      clgpu[0].CLBandwidth=1.35206e+11

      clgpu[0].CLCompute=1629.56

      License Type: Subscription

      Serial number: 96040334810478414959

      GUIDBucket:

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

      Temporary file path: C:\Users\STRUNK~1\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        C:\, 931,2G, 477,2G free

        E:\, 698,6G, 327,8G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

       

       

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

         ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

         AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

         AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

         AdobeOwl.dll   Adobe Owl   5.2.11  

         AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

         AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

         AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

         AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

         AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

         AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

         adobe_caps.dll   Adobe CAPS   10,0,0,6  

         AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

         ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

         AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

         amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

         ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

         AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

         AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

         Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

         BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

         boost_date_time.dll   photoshopdva   11.1.0  

         boost_filesystem.dll   photoshopdva   11.1.0  

         boost_signals.dll   photoshopdva   11.1.0  

         boost_system.dll   photoshopdva   11.1.0  

         boost_threads.dll   photoshopdva   11.1.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

         CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

         CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

         dnssd.dll   Bonjour   3,0,0,2  

         dvaaudiodevice.dll   photoshopdva   11.1.0  

         dvacore.dll   photoshopdva   11.1.0  

         dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

         dvamarshal.dll   photoshopdva   11.1.0  

         dvamediatypes.dll   photoshopdva   11.1.0  

         dvametadata.dll   photoshopdva   11.1.0  

         dvametadataapi.dll   photoshopdva   11.1.0  

         dvametadataui.dll   photoshopdva   11.1.0  

         dvaplayer.dll   photoshopdva   11.1.0  

         dvatransport.dll   photoshopdva   11.1.0  

         dvaui.dll   photoshopdva   11.1.0  

         dvaunittesting.dll   photoshopdva   11.1.0  

         dynamiclink.dll   photoshopdva   11.1.0  

         ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

         icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

         icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

         icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

         igestep30.dll   IGES Reader   9.3.0.113  

         imslib.dll   IMSLib DLL   10.0.0.22  

         JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

         libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

         LogSession.dll   LogSession   7.4.1.60.45263  

         mediacoreif.dll   photoshopdva   11.1.0  

         MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CC 2018   19.0  

         Plugin.dll   Adobe Photoshop CC 2018   19.0  

         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

         PSArt.dll   Adobe Photoshop CC 2018   19.0  

         PSCloud.dll                                                   1.0.0.1  

         PSViews.dll   Adobe Photoshop CC 2018   19.0  

         SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

         SVGRE.dll   SVGRE   79.586793   79.586793

         svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

         TfFontMgr.dll   FontMgr   9.3.0.113  

         TfKernel.dll   Kernel   9.3.0.113  

         TFKGEOM.dll   Kernel Geom   9.3.0.113  

         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

         updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

         VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

         VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

         WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

         wu3d.dll   U3D Writer   9.3.0.113  

       

       

       

       

      Required plug-ins:

       

       

         3D Studio 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Accented Edges 19.0 - from the file “Filter Gallery.8bf”

         Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

         Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

         Average 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Average.8bf”

         Bas Relief 19.0 - from the file “Filter Gallery.8bf”

         BMP 19.0 - from the file “Standard MultiPlugin.8bf”

         Camera Raw 10.0 - from the file “Camera Raw.8bi”

         Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

         Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

         Charcoal 19.0 - from the file “Filter Gallery.8bf”

         Chrome 19.0 - from the file “Filter Gallery.8bf”

         Cineon 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Cineon.8bi”

         Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

         Collada 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

         Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

         CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

         Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

         Craquelure 19.0 - from the file “Filter Gallery.8bf”

         Crop and Straighten Photos 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “CropPhotosAuto.8li”

         Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

         Crosshatch 19.0 - from the file “Filter Gallery.8bf”

         Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

         Cutout 19.0 - from the file “Filter Gallery.8bf”

         Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

         De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

         Dicom 19.0 - from the file “Dicom.8bi”

         Difference Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

         Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

         Displace 19.0 - from the file “Standard MultiPlugin.8bf”

         Dry Brush 19.0 - from the file “Filter Gallery.8bf”

         Eazel Acquire 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “EazelAcquire.8ba”

         Entropy 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Export Color Lookup Tables 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

         Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

         FastCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “FastCore.8bx”

         Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

         Film Grain 19.0 - from the file “Filter Gallery.8bf”

         Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

         Flash 3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Fresco 19.0 - from the file “Filter Gallery.8bf”

         Glass 19.0 - from the file “Filter Gallery.8bf”

         Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

         Google Earth 4 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Grain 19.0 - from the file “Filter Gallery.8bf”

         Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

         Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

         Halide Bottlenecks 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “HalideBottlenecks.8bx”

         HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

         HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

         IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

         IGES 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

         JPEG 2000 19.0 - from the file “JPEG2000.8bi”

         Kurtosis 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Lens Blur 19.0 - from the file “Lens Blur.8bf”

         Lens Correction 19.0 - from the file “Lens Correction.8bf”

         Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

         Liquify 19.0 - from the file “Liquify.8bf”

         Matlab Operation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

         Maximum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Mean 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Measurement Core 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MeasurementCore.8me”

         Median 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

         Minimum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         MMXCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MMXCore.8bx”

         Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

         Multiprocessor Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MultiProcessor Support.8bx”

         Neon Glow 19.0 - from the file “Filter Gallery.8bf”

         Note Paper 19.0 - from the file “Filter Gallery.8bf”

         NTSC Colors 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “NTSC Colors.8bf”

         Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

         OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

         Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

         Palette Knife 19.0 - from the file “Filter Gallery.8bf”

         Patchwork 19.0 - from the file “Filter Gallery.8bf”

         Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

         PCX 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PCX.8bi”

         Photocopy 19.0 - from the file “Filter Gallery.8bf”

         Photoshop 3D Engine 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Photoshop3DEngine.8bi”

         Photoshop Touch 19.0 - from the file “PSDX.8bi”

         Picture Package Filter 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

         Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

         Pixar 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Pixar.8bi”

         Plaster 19.0 - from the file “Filter Gallery.8bf”

         Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

         PLY 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

         Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

         Portable Bit Map 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PBM.8bi”

         Poster Edges 19.0 - from the file “Filter Gallery.8bf”

         PRC 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

         Radiance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Radiance.8bi”

         Range 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Render Color Lookup Grid 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

         Reticulation 19.0 - from the file “Filter Gallery.8bf”

         Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

         Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

         Save for Web 19.0 - from the file “Save for Web.8be”

         ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

         Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

         Shear 19.0 - from the file “Standard MultiPlugin.8bf”

         Skewness 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

         Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

         Solarize 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Solarize.8bf”

         Spaces 19.0 - from the file “Spaces.8li”

         Spatter 19.0 - from the file “Filter Gallery.8bf”

         Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

         Sponge 19.0 - from the file “Filter Gallery.8bf”

         Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

         Stained Glass 19.0 - from the file “Filter Gallery.8bf”

         Stamp 19.0 - from the file “Filter Gallery.8bf”

         Standard Deviation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         STL 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Sumi-e 19.0 - from the file “Filter Gallery.8bf”

         Summation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Targa 19.0 - from the file “Standard MultiPlugin.8bf”

         Texturizer 19.0 - from the file “Filter Gallery.8bf”

         Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

         Torn Edges 19.0 - from the file “Filter Gallery.8bf”

         Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

         U3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Underpainting 19.0 - from the file “Filter Gallery.8bf”

         Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

         Variance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

         Virtual Reality Modeling Language | VRML 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         Water Paper 19.0 - from the file “Filter Gallery.8bf”

         Watercolor 19.0 - from the file “Filter Gallery.8bf”

         Wave 19.0 - from the file “Standard MultiPlugin.8bf”

         Wavefront|OBJ 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

         WIA Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WIASupport.8li”

         Wind 19.0 - from the file “Standard MultiPlugin.8bf”

         Wireless Bitmap 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WBMP.8bi”

         ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

       

       

      Optional and third party plug-ins: NONE

       

       

       

       

      Duplicate and Disabled plug-ins: NONE

       

       

       

       

      Plug-ins that failed to load: NONE

       

       

      Extensions: NONE

       

       

      Installed TWAIN devices: NONE

        • 1. Re: Photoshop CC 2018 Extensions Greyed Out
          JJMack Most Valuable Participant

          Your system info shows there no extensions are loaded. I only have the creative desktop application install two extensions and they work in CC 2018.  What extensions did you try to install into cc 2018 and how did you try to install them. If they are installed by third party installers did you check with the extensions developer to see it the is a cc 2018 version.

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          • 2. Re: Photoshop CC 2018 Extensions Greyed Out
            mathiask15183066 Level 1

            thank you for the answer! I tried to install Grut Brushes, they were already installed before the update but vanished after. the developer confirmed that the installer is compatible with 2018, also after the installation Photoshop says that said installation was successful and I have to restart. but extensions stay greyed out anyway. btw the brushes appeared in the tool presets but the extension itself still can`t be loaded.

             

            best,

            Mathias

            • 3. Re: Photoshop CC 2018 Extensions Greyed Out
              JJMack Most Valuable Participant

              As I wrote the Photoshop system information you posted show that no extensions are installed... Look at your system info.. nothing was installed into CC 2018 It looks like the extensions installer may have installed the extension in some other version of Photoshop not CC 2018.   CC 2018 initializing see no extension that need to be initialized

               

               

              Optional and third party plug-ins: NONE

               

               

               

               

              Duplicate and Disabled plug-ins: NONE

               

               

               

               

              Plug-ins that failed to load: NONE

               

               

              Extensions: NONE

               

               

              Installed TWAIN devices: NONE

               

               

               

              My CC 2018 show extensions have been initialized your CC 2018 initialization may have been broken by your extension installer

              Extensions:
              
              
                 com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
                 com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”
                 New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”
                 Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”
                 Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”
                 Adobe Color Themes  6.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\KulerPanelHTMLBundle\index.html”
                 Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
                 JSX Launcher  0.1.4 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\net.sytes.chuwa.jsxlauncher\index.html”
                 Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
              
              • 4. Re: Photoshop CC 2018 Extensions Greyed Out
                mathiask15183066 Level 1

                yes, that is exactly the problem I`m trying to solve. but as I wrote twice now I can open the installer through file -> scripts -> browse and install the extension. Photoshop also confirms the successful installation. yet there are no extensions shown.

                also as written in the initial post I reinstalled CC but nothing changed.

                I am re-installing photoshop now, I will post if it helps.

                • 5. Re: Photoshop CC 2018 Extensions Greyed Out
                  JJMack Most Valuable Participant

                  Do you install the extension with Photoshop or with some extension installer.  If with any extension installer how does Photoshop let you know the installation was successful.  Or is what you are seeing just an incorrect installer message.  Check again with the extension developer, if its their installers scripts message.  Photoshop  CC 2018 does not even seem to be installing any default extensions.  Your CC 2018 may have been compromised by the extensions script installer.

                   

                   

                  Photoshop Scripts can make File system changes which may have broken your CC 2018 install.

                  • 6. Re: Photoshop CC 2018 Extensions Greyed Out
                    mathiask15183066 Level 1

                    I installed through Photoshop file -> scripts -> browse and then choosing the installer. after deleting and freshly installing Photoshop extensions are back now without me doing anything different. so it seems you were on the right track. of course Photoshop reinstalled in the wrong language for whatever reason so now I have to delete and re-install again, but it seems the problem is fixed now

                     

                    thank you and have a nice day!

                    • 7. Re: Photoshop CC 2018 Extensions Greyed Out
                      JJMack Most Valuable Participant

                      You set the Languane in the Creative Cloud Desktop preferences that should be all you need to do now.

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