7 Replies Latest reply on Oct 28, 2017 7:07 AM by matts87073644

    Do I have to put my Catalog Files on C:\ ?

    simonmedisch

      So I just waited close to two hours to chat with support about this issue, and while trying to check something, somehow my remote session and chat closed before I got an answer. Awesome way to spend my evening. Anyways,

       

      I was somewhat excited for this new CC, and the cloud storage of my pictures. But when I try to migrate my catalog, It keeps telling me there's not enough room on my C:\ drive. I found options to change where my pictures are kept, but even installing CC on the secondary drive didn't change the catalog info location. I have a 256gb SSD with a 2TB secondary standard disk. CC is telling me that it needs 178GB for previews and stuff. My current LR data folder with previews and backups is 12GB.

       

      Is there anything I can do? Or is this going to be the end of my $10, now $15 a month subscription?

       

      Thank you,

         Simon

        • 1. Re: Do I have to put my Catalog Files on C:\ ?
          ashutoshb27013580 Adobe Employee

          Hi @simonmedisch

          Thanks for reaching us for the Lightroom CC issue.

          The error message which you are getting is due to the following reason.

           

          When you migrate your Lightroom Classic catalog to Lightroom CC, it creates a "cache" of the images which you have in your catalog. The cache is created in the installation drive (which is by default C drive in windows machines.)

          Lightroom creates cache of actual images & not of the thumbnails. As per your query your catalog preview & back up data is 12 GB, which means you have a large number of images in Lightroom. You can check the actual size of total number of images you have in lightroom & it will be around  178 GB which is showing by Lightroom CC during migration.

           

          Please check the information which I shared. In case of any issue please share your contact details, we will get back to you at the earliest.

          Thanks

          • 2. Re: Do I have to put my Catalog Files on C:\ ?
            simonmedisch Level 1

            I wish that was true, but I already changed my install of Cc to my secondary drive because for my actual pictures that it’s copying it needed 570GB. The 178GB is just for the previews and whatever picture data, and it’s save location did not change when I changed my install drive.

             

                 Thank you,

                     Simon.

            • 3. Re: Do I have to put my Catalog Files on C:\ ?
              milkedition

              I believe I am having the same issue. I have a 900GB library on an external drive and a catalogue file with its associated assets that is about 20GB on my internal 256GB SSD.

               

              When I try to import my catalogue into Lightroom CC is tells me I need to have 180GB of storage on my home drive to continue. I have nowhere near that on my Mac's internal drive, so cannot proceed. I tried moving the catalogue and associated files to my external drive and opening it from there, but still no luck. I got the same message saying I had to have enough space on my home drive. So as it stands I cannot migrate my library. There is no way I could free up enough space on the home drive. Very frustrating.

              • 4. Re: Do I have to put my Catalog Files on C:\ ?
                ashutoshb27013580 Adobe Employee

                Hi

                Please provide me your contact details & best time to call, so that we can help you over the call.

                • 5. Re: Do I have to put my Catalog Files on C:\ ?
                  ashutoshb27013580 Adobe Employee

                  Hi milkedition

                  Please provide me your contact details & best time to call, so that we can help you over the call.

                  • 6. Re: Do I have to put my Catalog Files on C:\ ?
                    matts87073644 Level 1

                    I have exactly the same issue.  In trying to migrate my large main catalog, the  program tells me that I need about 500 GB of free space on my main computer's drive (it's a Mac Pro), and that is far more than I have.  I attempted to put everything on an external hard drive where I have ample space but the requirement is for space on the computer itself. 

                     

                    Note that the new library itself, and the designated site for local storage, are both on a large external hard drive.

                     

                    Please contact me at mscottx@gmail.com.

                    • 7. Re: Do I have to put my Catalog Files on C:\ ?
                      matts87073644 Level 1

                      In looking into this more, every time I start up a Lightroom CC library that I've placed on an external drive, it creates a new library called Lightroom Library.lrlibrary in the Pictures folder of my MacPro.  That's where there's not enough space.  It's not apparent how to prevent this default.