3 Replies Latest reply on Oct 25, 2017 9:23 AM by AnandSri

    Updating Error

    williamp94198224

      Is there just no help for this error?

       

      Adobe Acrobat XI Pro version 11.0.18.21

       

      When I try to update my laptop (Help, Check for Updates), it brings up a window saying there is an update available, goes through downloading process, but at end gives me error 1328.  I removed program (Control Panel, Uninstall a program), and reinstalled.  Tried updates again.  Same error message.

       

      I manually downloaded the update (not via the Check for Updates) and updated it at one time and was able to get it to update.  However, I keep getting notifications that an update is available on a continual basis, and in the process of trying to update it, get error 1328.

       

      There are fifty-eleven results about this on Google, so apparently it is a broad problem... not sure why Adobe won't just fix it and be done with it.

       

      Buy a program and have to fool with this aggravation, doesn't make sense that I can't even contact them for support, other than thru a forum.