6 Replies Latest reply on Feb 9, 2018 2:33 PM by vedrodkl23

    After Effects Can't Continue

    brando6090

      I've been at this for weeks. My After Effects does not open. The error it gives is:

       

      "After Effect can't continue: unexpected failure during application startup"

       

      I have uninstalled and reinstalled. Cleaned all fonts on mac. Updated mac. Updated every Adobe CC program.

      I have talked to Adobe support three times. They took over my computer three times and could never

      fixed it. (They even sent me to Apple support once.) I have clean uninstalled all of Adobe CC, used the cleaner tool,

      deleted all extra files (as instructed by Adobe Support) and reinstalled. Same error message.

       

       

      Mac info:

      iMac (Retina 5k, 27 inch 2015)

      OS X Yosemite version 10.10.5

      16GB memory installed

      3.3 GHz processor