9 Replies Latest reply on Mar 13, 2018 8:25 AM by stevepeck3

    Adobe Photoshop CC 2017 – Could not complete your request because the file was not found.

    stevepeck3

      I updated my PS app yesterday from PS CC 2015 and suddenly I can’t open any jpg file on my computer on PS 2017 or now, PS 2015.

       

      This is the message I see every time: "Could not complete your request because the file was not found.” The application looks like it’s loading the file, and then gives me the pop-up window.

       

      I have tried uninstalling the application and reinstalling.

       

      I have tried removing the Preferences from the Library folder.

       

      I have tried “Resetting Preferences on Quit” in the Settings>General panel.

       

      I have tried unchecking the “Prefer Adobe Camera Raw for Supported Raw Files” in the Settings>File Handling panel.

       

      I have noticed that that when you select “About Plug-Ins” > “About Camera Raw" from “Photoshop CC”, I get the same error dialog box.

       

      Please help.