Trying to export a Ch recording via Adobe Media Encoder, a task which I've done many times before but today I'm getting the message "Please install Adobe Media Encoder".
Sorry about the trouble, there seems to be a version mismatch.
Please confirm the exact version of Media Encoder & Character Animator (check from the help menu).
Ah yes. Thanks Kulpreet. The old Ch Beta didn’t work with the new Encoder version. Resolved now.
Thanks for confirming.
I have the Creative Cloud Package. I have Adobe Character Creator Beta and Media Encoder CC 2015. Apparently these are the most up to date versions of both according to my CC, but I still can't export any video from Adobe Character Animator? How would I match the versions, any advise?
Please and Thank you.