4 Replies Latest reply on Nov 27, 2017 11:43 AM by GucciMadonna2

    "Please install Media Encoder"  - It is!


      Hi all,

      Can't find a specific answer elsewhere for this so posting a new topic.



      Trying to export a Ch recording via Adobe Media Encoder, a task which I've done many times before but today I'm getting the message "Please install Adobe Media Encoder".  The latest version IS installed.   I've tried uninstalling it and re-installing it but with no success.


      Any thoughts?  I need to get this animation out by the end of tomorrow.

      Thanks in advance.