2 Replies Latest reply on Oct 26, 2017 6:04 AM by Steve Gauld

    Photoshop cc 2018

    Steve Gauld Level 1

      Hi Folks
      Screen Shot 2017-10-26 at 13.04.47.png

       

      Was working on an image in Photoshop and it suddenly went like this (attached image) - NEVER seen anything like this before

       

      Any help advice would be appreciated

        • 1. Re: Photoshop cc 2018
          happie_97 Adobe Community Professional

          At first glance it looks like a video card rendering or monitor issue.

          We might need a little more information to help you with this issue.

          Would you tell me exactly what you were doing at the time?

          Did this happen right after you updated to Photoshop 2018?

          If you can answer these questions and provide as many details
          as you can. We can try to help you troubleshoot this issue for you.

          • 2. Re: Photoshop cc 2018
            Steve Gauld Level 1

            Hi
            Have an iMac 4k Retina dispaly - Video card is AMD Radeon R9 M295X 4 GB. I have contacted apple and they assure me that it is PS to blame not the Video Card.
            At time I was creating 'mirror' of one image (PSD) and had created the 'mirror' below and was about to "tidy" up areas with the "sopt Healing Brush. I only had two layers open. When the image suddenly became pixellated as above. I have attached image of LR "performance" setting in preferences
            Screen Shot 2017-10-26 at 14.02.45.png