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Hi Adobe Community,
A new problem has come up for me in the last week or so which is, often when I drag an audio clip to shorten or extend it Premiere just crashes. I get "A serious problem has occurred" error message and the program quits.
Here is a video of what happens:
I was running Premiere CC 2017 and recently updated 2018 to see if that would fix the problem but the problem still occurs.
My computer specs are:
MacBook Pro (Retina, 15-inch, Late 2013)
Mac OS High Sierra 10.13
Processor: 2.6 GHz Intel Core i7
Memory: 16 GB 1600 MHz DDR3
I have tried uninstalling and reinstalling Premiere, updating Premiere, deleting my preferences, clearing the cache, resetting my Adobe folders' read & write permissions.
This is incredibly frustrating so any help would be amazing.
Thank you!
Best,
Jesse
So I figured out the problem. Make sure "Composite Preview During Trim" under timeline settings is left unchecked. Once I unchecked it the issue went away. Hope this helps!
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By the way this has happened on multiple projects with multiple files from different sources of audio.
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Same issue here -- tried emptying cache -- also tried importing to new sequence.
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Also running virtually the same system. Is there a need to have more memory in Premiere 18?
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So I figured out the problem. Make sure "Composite Preview During Trim" under timeline settings is left unchecked. Once I unchecked it the issue went away. Hope this helps!
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Wow -- thank you. So far it seems to have worked!
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Awesome!