3 Replies Latest reply on Oct 29, 2017 8:21 PM by _StefanM_

    Lightroom CC only shows spinning icon and does not show library anymore: Corrupt database

    _StefanM_ Level 1

      I was synching my photos, when my Macbook ran out of battery.

      It hibernated and started again with power attached.

       

      Now Lightroom is stuck with the progress spinner and does not show my library anymore.

       

      RackMultipart20171025-119064-15ju2y2-lightroom-cc-stuck_inline.png?1508909548

       

      This really does not build confidence of being able to trust all my pictures with a new product in Version 1.0, when after the 3rd day of usage I'm unable to access any of my images!

       

       

      Here are some logs from Console:

       

      default22:29:32.981702 -0700Adobe Lightroom CC HelperNmbVolumeAgent:ACF65E13-3F74-3135-BA36-EFC196185BD7ERRORNmbVolumeAgent:ACF65E13-3F74-3135-BA36-EFC196185BD7ERRORmaybePurgeLeastRecentlyAccessed encountered an error: %s Database "/Users/stefan/Pictures/Lightroom Library.lrlibrary/79239ecf2a2a4438a6373609fc334137/Managed Catalog.mcat": library routine called out of sequence

        Statement: SELECT fullDocId AS selectIdCol, revId, sequence, content, annotation, hasConflicts,

      docs.deleted AS deleted,
      docs.mostRecentRevSequence AS mostRecentRevSequence
      FROM revs
      INNER JOIN docs ON docs.winningRevSequence = revs.sequence
      WHERE
      docs.localDocId = ? (error code 21)
      default22:29:32.983940 -0700Adobe Lightroom CC Helper

      Bad sqlite return code: 21. Info: library routine called out of sequence

          0: field    _bindByPositionMethod          - C

          1:          [unnamed]                      - 1753170016:1056+27

          2: upvalue  ?                              - 67365416:1079+82

          3:          [unnamed]                      - 67365416:1387+17

          4: global   pcall                          - C

          5:          [unnamed]                      - 1753170016:1339+39

          6:          [unnamed]                      - tail

          7: upvalue  ?                              - 67365416:1415+7

          8:          [unnamed]                      - 1151015846:106+6

          9: global   pcall                          - C

         10: upvalue  ?                              - 1875443985:839+14

         11:          [unnamed]                      - 1875443985:951+11

         12:          [unnamed]                      - tail

         13:          [unnamed]                      - C

      ---------------------------------

      default22:29:32.984258 -0700Adobe Lightroom CC HelperNmbVolumeAgent:ACF65E13-3F74-3135-BA36-EFC196185BD7ERRORNmbVolumeAgent:ACF65E13-3F74-3135-BA36-EFC196185BD7ERRORmaybePurgeLeastRecentlyAccessed encountered an error: %s Database "/Users/stefan/Pictures/Lightroom Library.lrlibrary/79239ecf2a2a4438a6373609fc334137/Managed Catalog.mcat": library routine called out of sequence

        Statement: SELECT fullDocId AS selectIdCol, revId, sequence, content, annotation, hasConflicts,

      docs.deleted AS deleted,
      docs.mostRecentRevSequence AS mostRecentRevSequence
      FROM revs
      INNER JOIN docs ON docs.winningRevSequence = revs.sequence
      WHERE
      docs.localDocId = ? (error code 21)
      default22:29:32.986296 -0700Adobe Lightroom CC Helper

      Bad sqlite return code: 21. Info: library routine called out of sequence

          0: field    _bindByPositionMethod          - C

          1:          [unnamed]                      - 1753170016:1056+27

          2: upvalue  ?                              - 67365416:1079+82

          3:          [unnamed]                      - 67365416:1387+17

          4: global   pcall                          - C

          5:          [unnamed]                      - 1753170016:1339+39

          6:          [unnamed]                      - tail

          7: upvalue  ?                              - 67365416:1415+7

          8:          [unnamed]                      - 1151015846:106+6

          9: global   pcall                          - C

         10: upvalue  ?                              - 1875443985:839+14

         11:          [unnamed]                      - 1875443985:951+11

         12:          [unnamed]                      - tail

         13:          [unnamed]                      - C

      ---------------------------------

      default22:29:32.986622 -0700Adobe Lightroom CC HelperNmbVolumeAgent:ACF65E13-3F74-3135-BA36-EFC196185BD7ERRORNmbVolumeAgent:ACF65E13-3F74-3135-BA36-EFC196185BD7ERRORmaybePurgeLeastRecentlyAccessed encountered an error: %s Database "/Users/stefan/Pictures/Lightroom Library.lrlibrary/79239ecf2a2a4438a6373609fc334137/Managed Catalog.mcat": library routine called out of sequence

        Statement: SELECT fullDocId AS selectIdCol, revId, sequence, content, annotation, hasConflicts,

      docs.deleted AS deleted,
      docs.mostRecentRevSequence AS mostRecentRevSequence
      FROM revs
      INNER JOIN docs ON docs.winningRevSequence = revs.sequence
      WHERE
      docs.localDocId = ? (error code 21)
      default22:29:54.033089 -0700Adobe Lightroom CC HelperWFRxContinuousTaskERRORContinuous task "WFCatIdleDownloader" sent onError: "<<<SQLite database corrupt>>>"
      default22:29:59.368950 -0700Adobe Lightroom CC HelperWFRxContinuousTaskERRORContinuous task "NmbVolumeAgent:Proactive" sent onError: "<<<SQLite database corrupt>>>"

       

       

      Also, what is the proper way of filing a technical bug report for Adobe products?