13 Replies Latest reply on Dec 11, 2017 1:13 PM by pascallalau

    Lightroom CC: Keywords don't sync from mobile to Classic

    tanjab28834708

      I got thousands of photos with thousands of keywords tagged in Lightroom Classic CC - unfortunately these do not synch with Lightroom CC. Seems like a MAJOR bug to me. Can anyone help, please?

        • 1. Re: Lightroom CC: Keywords don't sync from mobile to Classic
          Jao vdL Adobe Community Professional & MVP

          This is by design. Lightroom CC cannot deal with the hierarchical keyword structure that classic can. Lightroom CC only has a flat keyword architecture so they decided to stop syncing the keywords between Classic and CC. It used to be able to but since the release of CC and Lightroom Classic it stopped doing that.

          2 people found this helpful
          • 2. Re: Lightroom CC: Keywords don't sync from mobile to Classic
            jogonzal Level 1

            Is this documented anywhere?  Your explanation makes some sense but it would have been nice to have a note that says keywords do not sync.

            • 3. Re: Lightroom CC: Keywords don't sync from mobile to Classic
              Jao vdL Adobe Community Professional & MVP

              Agreed. They haven't really done much to lay this out clearly for people. Most of my info comes from third party sites like https://www.lightroomqueen.com/lightroom-cc-vs-classic-features/ and others.

              1 person found this helpful
              • 4. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                stewartlogie Level 1

                Seems like a huge wasted opportunity for Adobe. Their Sensei automatic keyword tool needs training, like any AI function. Allowing it access to the vast keyword database from users, with the appropriate permissions, would speed up the training immensely. I, for one , would be happy to support this, except the private keywords that don’t get published either. The most important mobile function for me is keywording, but it’s useless if not linked to Classic. Baffling failure.

                2 people found this helpful
                • 5. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                  Jim Wilde Level 5

                  https://forums.adobe.com/people/Jao+vdL  wrote

                   

                  This is by design. Lightroom CC cannot deal with the hierarchical keyword structure that classic can. Lightroom CC only has a flat keyword architecture so they decided to stop syncing the keywords between Classic and CC. It used to be able to but since the release of CC and Lightroom Classic it stopped doing that.

                  Not really, Jao....it's never been possible to sync keywords between Lightroom (5, CC2015, or Classic) and Lightroom mobile (now including LRCC). The ability to sync Titles and Captions was added sometime during the CC2015 cycle, but never keywords (or Location data).

                   

                  However , it is currently possible (though this may be a bug or loophole) to effect a one-way, one-time transfer of any existing keywords and Location data in an image from Classic to the mobile ecosystem apps. If you write metadata to XMP in Classic (either automatically or via the Ctrl/Cmd+S keyboard shortcut), before you enable sync on the image in Classic, you should find that any of the cloud-based apps will show that data. But as I said, it's a one-time deal.....subsequent changes to keywords or location data made in Classic will not sync to the other apps, and changes made in the cloud-based apps will only sync to the other cloud-based apps but not to Classic. Because of that lack on ongoing syncing between Classic and the cloud, this "feature" may not be very useful.

                  1 person found this helpful
                  • 6. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                    Jao vdL Adobe Community Professional & MVP

                    Thanks Jim, never realized that keywords never synced. Apparently I never needed it or used it as the interface to keyboarding in the mobile apps was and is so unwieldy anyway.

                    • 7. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                      Ippuj Level 1

                      More and more i get the feeling LR CLASSIC will not support me in the future like LR did so many years :-(

                      1 person found this helpful
                      • 8. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                        klemensMS Level 1

                        this does not seem to work anymore as of 2017_11_12. I have some pictures in my Lightroom CC (new) library with the identical keywords as in LR classic, so this must have worked about 2 weeks ago....

                         

                        this is really a shame, i would love to switch to the NEW LR CC (online), but i do like to add the faces and names to the pictures.... this is really a must have for me!

                         

                        can anyone figure out how to get the keywords over into the online version??? or a statement from Adobe if this is a feature/bug/something they are working on??

                        • 9. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                          Jim Wilde Level 5

                          As I said in my earlier post, keywords have never "synced" between LR Classic (and the earlier mobile-enabled LR5 and LRCC2015 versions) and the cloud ecosystem (LRWeb, LRmobile on iOS/Android, and the recently introduced LRCC desktop app). "Syncing" means data flows both ways, i.e. make a keyword change in LRm and it should appear in LRCC or LRWeb....because those apps do "sync" with each other. But the keyword change will NOT appear in Classic, because keywords do not sync from/to Classic.

                           

                          Also as I said, if your keywords have been written into XMP in Classic, and then the image is added to a sync collection, those keywords will appear in LRCC and the other cloud apps....but that's a one time, one way transfer. So if you are seeing the same keywords in Classic and LRCC, then it's likely you've previously written the metadata into XMP. But there are also a couple of other possibilities to explain what you are seeing....any DNG file created in Classic using Photo Merge (i.e. Panorama or HDR) automatically has the metadata embedded in the XMP section of the file when it's created. IIRC, this also applies to any PSD/Tiff file created by the "Edit in Photoshop" process using Classic. Similarly if you export a file from Classic with full metadata, then add the exported file back to the Classic catalog and then sync it, any keywords would then appear in LRCC.

                           

                          So there's likely an explanation for those cases of keywords appearing in Classic and LRCC, but you could pick one file and check it out. There may be other edge cases that I've not discovered yet.

                          2 people found this helpful
                          • 10. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                            Jao vdL Adobe Community Professional & MVP

                            klemensMS  wrote

                             

                            can anyone figure out how to get the keywords over into the online version??? or a statement from Adobe if this is a feature/bug/something they are working on??

                            The only statement we have from Adobe is that there will be no further development of syncing features in Classic. If there is enough demand though they might reconsider that. The site feedback.photoshop.com is where you can ask for features such as this. There are lots of threads there asking for either selective or smart preview sync from LR CC or for better keyword sync from Classic as well as full raw sync from Classic.

                            • 11. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                              klemensMS Level 1

                              thank you all for the replies :-)

                               

                              I do support the new approach to move to an all cloud (-first) environment and I am generally very impressed with search results when looking for a tree, or house or any other object. However, this is not yet true for tagging faces and recognising people, so I will stick to LR Classic as my main area of work to make sure I can find appropriate pictures later (and after years and years still remember who some of these people in the picture were!!)

                               

                              I can now confirm JimWilde approach, the way it works for me is as follows:

                              Import pictures directly into LR Classic:

                              1) edit the picture, add keywords, etc.

                              2) hit cmd+s /ctrl+s to force LR to save the metadata

                              3) then add the image to a collection that is synced with LR mobile

                              ==> all tags show up online and I can find people

                               

                              This is ok for me, as "people in pictures" don't tend to move around (unless of cause you are a student at Hogwarts), so adding keywords first works for me!

                               

                              If you are importing your pictures through the new LR CC, then

                              1) wait for the pictures and the new collection to show up in LR Classic (the picture shows up in the "Lightroom Mobile Images" folder, the collection in the Collection-set called "From Lr mobile).

                              2) remove the image from the collection, making sure it is also removed from all online devices

                              3) follow steps 1-3 from above!

                               

                              Thanks all for your awesome and quick replies!

                              I would have hoped for some better communication from Adobe. I guess this just confirms that they were fully aware that this "implementation" would not impress anyone!

                              2 people found this helpful
                              • 12. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                                jonas013 Level 1

                                I fully agree to klemensMS position.

                                I strongly believe that clould architecture is the future and that Adobe is totally right to move in that direction.

                                However I am very disappointed to understantd that key words are not (and will not be) synced between LR Classic and LR CC. As I have about 90,000 photographies in my catalog, it's definitaly not an option to use LR CC. I hope this will change in the future, as LR CC seems to be a big step forward.

                                1 person found this helpful
                                • 13. Re: Lightroom CC: Keywords don't sync from mobile to Classic
                                  pascallalau

                                  I agree. Without keyword syncing, it would be a to big step for me to leave Classic and start over again. I have spend the last 2 year to categorize my 40.000 photo's, including keywords. Don't want to do that part over again.