3 Replies Latest reply on Feb 23, 2018 6:58 AM by AnandSri

    Sign icon is greyed out

    Romosage Level 1

      Hello, I need help signing a form for an end-user. The form shows the following in Security Properties:


      Document Security

      This document's security method restricts what can be done to the document.

      Security Method: No Security

      Can be Opened by: All versions of Acrobat


      Document Restrictions Summary:

      Printing Allowed

      Document Assembly: Not Allowed

      Content Copying: Allowed

      Content Copying for Accessibility: Allowed

      Page Extraction: Not Allowed

      Commenting: Not Allowed

      Filling of form fields: Allowed

      Signing: Allowed

      Creation of Template Pages: Not Allowed


      I've tried openning it in Acrobat Reader DC, Acrobat X, Adobe Reader XI. Sign is greyed out everywhere.



      There isn't a field labelled "Signature" but there is a "Name" field.

      He used to be able to sign these documents from the same client




      Discussion moved from Acrobat Reader to Security & Digital Signatures by moderator