4 Replies Latest reply on Nov 3, 2017 10:34 AM by Jeff Arola

    Help understanding Photography plan trial requirements

    Coastline Data

      After finally deciding to buy the photography plan (Lightroom and Photoshop) I thought I would download the trial first.  I had used the trial version perhaps a year ago without issue but decided to try the free editing software options instead.


      Yesterday I tried to download the photography trial but was shown a message saying my PC did not conform to the minimum requirements.  I checked and the only thing I could see was my graphics card is a GTX770 (directx 11.x).  I was pretty disappointed as my PC although a few years old is still pretty quick and more than able to cope with most software.  I thought it strange that the PS and LR apps had advanced so much in a year that they would no longer work on my PC.


      I could not find any definitive answer to my query so instead I tried the desktop app trials for both Lightroom and Photoshop instead.  Imagine my surprise when both apps installed and ran without issue.


      I guess my question is why can my PC run the desktop trials but not the photography trial?


      Could someone help me understand the differences between the two and what my options are other than to buy a new graphics card!



        • 1. Re: Help understanding Photography plan trial requirements
          Coastline Data Level 1

          Further to my question I have discovered the following:


          Photography plan includes:


          Lightroom Classic (Desktop App) - Graphics Requirement = Direct x 12.0, Open GL 3.3, Direct x 10.0

          Lightroom CC - Graphics Requirement = Open GL 3.3, Direct x 10.0

          Photoshop CC - Graphics Requirement = Open GL 2.0


          (Why not re-name them Lightroom - Desktop and Lightroom - Cloud)




          The only difference between the photography plan trial and the applications I have downloaded appears to be Lightroom CC which appears to be compatible with my system.


          I assume there are some aspects of Lightroom Classic that require directx 12 or they plan to use them in the future but can't find any information anywhere.


          I had just got used to the idea of paying £120 for the plan now it seems they also want me to upgrade my Graphics Card (£200) for some reason that is not clear, as Lightroom Classic appears to run perfectly well on my system!

          • 2. Re: Help understanding Photography plan trial requirements
            Jeff Arola Adobe Community Professional

            What operating system are you using?


            system requirements:


            photoshop cc

            Photoshop system requirements


            Lightroom Classic

            the desktop Lightroom

            Lightroom Classic CC system requirements



            Lightroom CC

            the cloud version

            Adobe Photoshop Lightroom CC system requirements

            • 3. Re: Help understanding Photography plan trial requirements
              Coastline Data Level 1

              Thanks for the reply Jeff,


              I had eventually figured out that the issue I had was with the operating system.


              I have win 7 pro.


              So although I can use Photoshop and Lightroom desktop apps the hosted (can't bring myself to use the term cloud) Lightroom CC only works in windows 10.


              I suspect that I could still sign up for for the photo plan and just use the desktop apps but I suspect at some point (and with my luck in the middle of my subscription period) Adobe would pull the plug on those too!


              Once again I'm put off this software!  Oh well, never mind!

              • 4. Re: Help understanding Photography plan trial requirements
                Jeff Arola Adobe Community Professional

                Yes, you can use photoshop cc and Lightroom Classic on windows 7.


                I think it will be a while before, if ever that the Lightroom desktop program goes away, although the name Classic does make one suspicious, and most certainly not any time soon that the desktop version of photoshop will disappear.



                The Lightroom cloud is very much a work in progress anyway, not having a good number of features that the desktop version has and your photos need to stored on a server, not a prospect that appeals to a lot of Lightroom users.