1 Reply Latest reply on Nov 7, 2017 9:14 AM by Bensi

    Lightroom CC 2017 freezes on NUC7i7BNH, Windows 10

    Bensi

      Hi,

       

      Lightroom CC 2017 installed on NUC7i7BNH.

      Configuration: 1TB SSD, 32GB RAM

      Lightroom freezes 10-20 seconds after loading. Sometimes it doesn't freeze and works fine for an hour or two. Now it freezes almost every time I start it.

      Lightroon Clasic 2017 and Photoshop CC 2017 works fine on the same PC.

      Updated windows 10, updated NUC BIOS and drivers.

      Note: My Creative Cloud storage is full but I see no files in the web site or in the local directory.

       

      Thanks in advance for your help

        • 1. Re: Lightroom CC 2017 freezes on NUC7i7BNH, Windows 10
          Bensi Level 1

          Still the same issue but some more info:

          Cleared Creative Cloud Storage. It is empty now so it is not the problem.

          I noticed that Adobe Lightroom CC Sync Utility is using 75%-90% CPU resources when LR CC is open even when SYNC is paused.

          When i turn WiFi OFF, it takes few minutes before the Sync Utility CPU usage goes to zero.

          So... it seems like the Sync utility is causing the freeze.

          Any idea how to solve it? Adobe team?