I have a new camera and am fairly new to Lightroom CC I have uploaded RAW images from my old camera but whilst Lightroom can show me thumbnails of my images taken with my new camera, it says it cannot read the files and can’t upload any. I’m presuming some settings is wrong but I don’t know where to look. I have NEF compression set to lossless compressed on the camera although only because that’s the default. I am very unimpressed that although I pay for a subscription, adobe only provide support when I’m at work. Grumble, grumble. Can anyone advise please
What camera? can you upload one of the files to a dropbox folder or on your CC cloud disk so we can check the file? nef files from older cameras should work just fine.