2 Replies Latest reply on Oct 31, 2017 5:39 AM by rkliger

    Acrobat DC installed but won't launch on Windows 7

    rkliger Level 1

      I just downloaded a trial version of  Acrobat DC and wen through the installation procedure with no issues.  However, when I try to launch it nothing happens.  How do I fix this?

       

      Some more information:

      Acrobat DC version: 17.012.20098

      Windows 7 Professional

      Adobe Creative Cloud runs fine

      Acrobat Distiller DC doesnt launch either. It shows a startup window for 5 seconds and then an error message "Acrobat Distiller is not Responding."