1 Reply Latest reply on Nov 2, 2017 6:04 AM by twaritar3263062

    Stock Image 146613771

    derrenedaniel

      Hello,

       

      can´t open Image 146613771 with Illustrator 2018.

      I got a german Error Message:

       

      " Die Illustration kann nicht geöffnet werden. Die Illustration enthält einen verbotenen Operanden. Verbotener Operator: Bd. Kontext: (620V/613K.....)

        • 1. Re: Stock Image 146613771
          twaritar3263062 Adobe Employee

          Hi Rene,

           

          I tried downloading the image on my end and opening it with Illustrator, unfortunately, I wasn’t able to find any error message.

          Can you please try downloading the image using a different browser?

          Also, please follow the steps below to download the image once again:

           

          Go to stock.adobe.com

          Go to the license history

          Click on the image ID and click on the "download" option

           

          Also, after trying the above steps if you are still facing troubles opening the image, can you please confirm which version of Illustrator CC are you using?

           

          Let us know if this helps!

           

          Feel free to update this thread in case of any additional questions.

           

          Regards,

          Twarita

          1 person found this helpful