7 Replies Latest reply on Nov 8, 2017 6:13 PM by maxilucy

    can't download library books anymore, E_ACT_NOT_READY

    maxilucy

      I have tried to deauthorize but it will not do so, and now the option is no longer there,(button is not highlighted anymore).  I have tried downloading a new version on Google Chrome and restarting my computer, nothing is working.  Every time I try to download a library book (which I used to do all the time with no problem) I get the message "Error getting license.  License Server Communication Problem".  Please help!