15 Replies Latest reply on Nov 21, 2017 11:16 AM by Jeff A Wright

    There was an error loading your downloads

    jdlouha

      Got the  message" There was an error loading your downloads "when following the link supposedly leading to the downloads of the purchased products (LR 6 stand alone and Photoshop Elements 2018). The overview of purchased products contains the products and the serial numbers, but the links to downloads continue giving the error message above even after 3 days following the purchase. Where can I find the downloads?

       

      Thank you