1 Reply Latest reply on Nov 7, 2017 8:50 AM by kulpreet singh

    The new upgrade problem

    raoult49681964 Level 1

      The new upgrade doesn't convert anymore the file shot with my old camera Sony HZ1 HDV 108050i 1440x1080. Thank you Media Encoder!

        • 1. Re: The new upgrade problem
          kulpreet singh Adobe Employee

          Hi Raoult49681964,

           

          Please share more information and we will try to help.

          The new upgrade doesn't convert anymore the file shot with my old camera Sony HZ1 HDV 108050i 1440x1080.

          • Are you not able to import these clips into Media Encoder?
          • Is there any error while importing or while converting?

           

          Thanks,

          Kulpreet Singh