Thanks for the reply Barbara, no that isn't the problem, unfortunately.
This is what appears with the standard hyphenation on
And when I insert CTRL- in the two places I would prefer the hyphenation - "Patienten-positionierung" and "Kontakt-ansicht" it acts like a suppress hyphenation marker (ESC ns at start of word)
the settings for hypenation are:
The only other place I know to control line endings is the "Text Options" and I have checked them and can't see any problem. There are this.
I can't think of any other place the CTRL- is controlled.
This only happens in this set of documents so it is a setting somewhere.
Thanks for any input you can offer.
You're right that there is something in that particular document. I'm not able to reproduce the issue.
All I can suggest are some general troubleshooting techniques. For example, you could save the file as MIF and then open the MIF in FrameMaker. Or, you could try File > Import Formats from your template.
I haven't experienced the issue you're facing but on rare occasions, I've solved an issue by selecting everything in the document and pasting it into a brand new document, then re-importing the template.
Another thought. Is there a non-breaking hyphen anywhere in the word (Esc h)?