4 Replies Latest reply on May 10, 2018 3:05 PM by Faffe

    Win 10 Control Folder Access option causes CC updates to fail...


      I'm sharing my recent experience where the update to Lightroom Classic CC 2018 was failing to install with an error code of 156 and mentioning that it couldn't delete existing LR shortcuts nor create new ones ("unable to create symlink").  It was resolved when I temporarily disabled the new Windows 10 Fall (2017) Creators Update that includes the new anti-ransomware option: Control folder access

      Windows Defender Screen.PNG

      So a heads up to the fine support folks at Adobe that this is something new that should be worked out with Microsoft so that Windows Defender considers your applications benign and will allow them to complete their updates.


      I hope this proves helpful to folks.