Could you please let us know which version of Photoshop are you using?
Could you please try renaming the image and let us know if it helps?
I've just done the new update and tried renaming the file. Nothing has changed except now I can't even open the file as I says it's not found. I've deleted the file and sent it to my laptop again and tried reopening it. Still the same error message.
Is it happening with multiple files or only 1 file? If yes, then the file must be a corrupt one.
Are you able to open the Jpeg in any other application?
I weren't when I wrote this topic but now it's doing it to all of them. I they open fine in light room