5 Replies Latest reply on Jan 24, 2018 9:45 AM by ianm39304831

    Photoshop CC 2018 causes bluescreen

    frank.uray Level 1

      Hi there

       

      I have a new computer with the following specifications:

      - Windows 10 64bit

      - NVIDIA GeForce GTX 1080 Ti and 1050 Ti (Driver 388.00)

      - Intel i9-7980XE

      - 128 GB Memory

      - Samsung SSD 960 PRO

      - 6 Monitors

      All applications work fine, for example Adobe Lightroom Classic CC

       

      But while starting Photoshop CC 2018, it causes BlueScreen with different messages:

      WHEA_UNCORRECTABLE_ERROR or DPC_WATCHDOG_VIOLATION

       

      Whats the problem there ?

      Any ideas ?

       

      Thanks and best regards

      Frank Uray