3 Replies Latest reply on Nov 8, 2017 11:23 AM by 907Philip

    iMac crashing with Photoshop CS6

    907Philip

      Almost every time I use Photoshop CS6, my iMac turns off.  I have to unplug the machine, wait ten seconds, then plug it back in and start back up.  It usually turns off within a minute of two of using Camera Raw, but if I do make it past Camera Raw, my iMac can still turn off while in Photoshop.   Called apple support and they said I needed to contact Adobe because it's an issue with software compatibility.

       

      The iOS I'm using is   iOS X Yosemite 10.10.5

                                         iMac (Retina 5K, 27-inch, Mid 2015)

                                         Processor: 3.3 GHz Intel Core i5

                                         Memory: 24 GB 1600 MHz DDR3

                                         Graphics: AMD Radeon R9 M290 2048 MB

       

      Can anybody help me, it's to the point that I am unable to process any of my photos.