9 Replies Latest reply on Jun 9, 2018 5:53 AM by petremre

    Unable to remove plugin from "Filters" menu

    JoeyFoShoey Level 1

      Hello,

       

      Operating system: MacOS High Sierra 10.13.1 (latest stable version)

      Latest version of Photoshop CC


      I installed two plug-ins by Alien Skin: Exposure X2 and Snap Art 4. After deciding I didn't want them, I uninstalled them but the Photoshop menu options have not been removed. I want to remove these options from my Photoshop interface.

       

      I've tried uninstalling and re-installing Photoshop, restarting my computer, and I've had no luck. I contacted the developer and they haven't responded to me.

       

      Photoshop Error - Album on Imgur

       

      I've linked an Imgur album which shows how it looks on my computer as well as the error that is presented when I try to launch the Snap Art 4 option. When I select Exposure 2, there is no apparent reaction that occurs.

       

      Thanks in advance