Copy link to clipboard
Copied
Hi,
Every time I save a particular project, when I try to play it back I get a message that it is corrupt. Exact message is, "This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." I'm using the same settings I use all the time to render and save my projects. I click:
Publish and Share
Computer
AVCHD
And then I have a custom preset:
H.264
1920 X1080
59.94
AAC, 64kbps, 44kHz, Stereo
I have saved hundreds of projects with these same exact settings both before and after this particular project without an issue but every time I render and save this particular project I get errors when trying to play. I have tried multiple players. I do not want to start over as it took me days to edit this particular video and it has three different layers (2 video one audio).
I would greatly appreciate any information on how to salvage all of the work I have done.
Other information:
Adobe Elements 13.1 (latest version per updates)
Windows 10
Thanks!
Right when I was about to start over on this project, I noticed the drive I edit on was almost full. I decided as a last ditch effort to clear off some space on the drive and try again just in case it was a caching issue. I honestly did not think it would work. That was the problem. The software should have complained about not enough space on the drive instead of just creating a corrupt video, but oh well at least now it's resolved and I don't have to start over.
Copy link to clipboard
Copied
Is it the same for your backups and autosaves?
Copy link to clipboard
Copied
I went back to the most recent backup and rendered/saved it and it looks like it worked yet when I play it at just over 18 minutes (it's a 30 minute video) it skips to the end and if I try to manually play any of it from that point forward it doesn't work. I'm going to try going back another auto save and see what happens.
Copy link to clipboard
Copied
I went back to a previous back-up (two back) and it ends up corrupt and will not play again. The one in the middle that at least worked part way, when I open it in Adobe Premiere Elements it says, "Where is the File 'Rendered - 8cffb883-043e-4539-9b25-1ba792c53eb7.meg'? I of course have no known file with that name. Any ideas?
Copy link to clipboard
Copied
Rendered files are in the same folder as your project file, in the Adobe Premiere Elements Video Previews sub-folder.
Copy link to clipboard
Copied
I looked in all of the Previews sub-folders and I do not see that file. I have not deleted it. When I tell it to skip that file it does render/save but then it doesn't work so apparently that file is critical? I've tried rendering again before processing and it makes no difference.
Copy link to clipboard
Copied
Rendered files are not necessary because if they are missing, Premiere Elements will automatically recreate them when you play or render the sequence.
Copy link to clipboard
Copied
I still have the original problem. The finished project is corrupt once it finishes rendering and saving, or if I go back to a previous version part of the video is missing even though it appears it’s all there after I save and render. If it was any other video I would have does re-done it at this point but this one took many days to edit.
Copy link to clipboard
Copied
Right when I was about to start over on this project, I noticed the drive I edit on was almost full. I decided as a last ditch effort to clear off some space on the drive and try again just in case it was a caching issue. I honestly did not think it would work. That was the problem. The software should have complained about not enough space on the drive instead of just creating a corrupt video, but oh well at least now it's resolved and I don't have to start over.
Copy link to clipboard
Copied
Thank you for posting the solution to the issue. It is good that you found the answer.
It can be a surprise how much disk space is needed for temporary files.
Good luck with the rest of your projects!
Bill