I bought photo package, but I did not get email

[krisztian_szabo]

Why i did not get email????From my wife`s credit card balance should be disclaimed 12,69 EUR on nov. 6. This photo package in addition to the completely new Lightroom CC, Lightroom Classic CC and Photoshop CC, it also includes 20 GB of cloud storage space.

[Private info removed - Mod]

[99jon]

Try logging-in to your Adobe account to check the status of your subscription under “Plans & Products”

My Account

Install Creative Cloud Desktop if you have not done so already and the software should be available to install from the Apps tab.

Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

[krisztian_szabo]

I bought without adobe account. I give my email adress and the bank card number. Maybe my email was wrong. Now I made adobe account, the buying was successful. But i paid twice for one email.

[krisztian_szabo]

I bought without adobe account.Just I have given my email and bank card

number. Maybe my email was wrong. Now i make adobe account, the buying was

succesfull.( Creative cloud photograhy plan).

But i paid twice for one email. Money was deducted twice from the card. I

attached previous loads.

I want to get the money back, because I haven't get activating email.

Thanks.

best regards.

Krisz

2017-11-08 15:09 GMT+01:00 99jon <forums_noreply@adobe.com>:

I bought photo package, but I did not get email created by 99jon

<https://forums.adobe.com/people/99jon> in Lightroom CC - View the full

discussion <https://forums.adobe.com/message/9954803#9954803>

[99jon · Accepted solution]

You will need to contact Adobe directly.

Click the link below, sign-in and wait for the page to fully load.

1. Choose Account Issues
2. Choose Adobe ID and signing in
3. Scroll to the bottom of the page and choose - Show me my contact options
4. Click Chat

https://helpx.adobe.com/contact/support.html