1 Reply Latest reply on Nov 30, 2017 10:33 AM by Jeff Almasol

    Camera not showing up on MacBook Pro/Character Animator

    hkumao Level 1

      Hi,

      I'm using a new MacBook Pro and Character Animator 2018 and I have had mixed results with the Character Animator camera.  When I restarted my computer, the camera worked fine.  But when I returned to my computer this morning (without restarting), Character Animator only seemed to register audio and I had NO VIDEO in the camera panel.  I tried the Switch Camera options but nothing changed.

      I'm hoping I don't have to RESTART my computer every time I try to use Character Animator.

      Is there some other thing I need to do?

       

      I'm not running any other software that would use the webcam.

       

      MacBook Pro (15-inch, 2017), OS 10.12.6