6 Replies Latest reply on Dec 20, 2017 11:37 AM by Kevin-Monahan

    AF cannot operate because OS is not simplified chinese


      it says i am assigned with a simplified chinese version, but it does not comply with my computer / system setting, I cannot operate.


      i cannot choose which language of the software version when I start the installation. i am not using simplified chinese on my system. i do not know why it detects and assign simplified version to me, and then says it is not my version.

      i went to CP>language, and change all display to simplified chinese, logged out, and tried again,

      the same error message came out


      i went to adobe problem shooting, there didn't even mention a word about this.


      i tried to find email or tel. no of the adobe ppl, because I am trying the trial version, the cut my line, and asked me to write in the furum, so rule.  Anyway, finally, no result, then what can i do?