3 Replies Latest reply on Nov 10, 2017 7:15 AM by kglad

    Creative Cloud desktop application - Installed applications are missing

    Viktor Kvasnica

      Hi folks,

       

      we have the Creative Suit 5.5 Web Premium installed in a company I work for. In the latest version (4.3.0.256) of the Creative Cloud desktop application there are no CS 5.5 applications present in the "Apps" tab (they were in older versions, or in the former Application Manager). Missing applications are installed on the same PC on which is the Creative Desktop application running and I am logged in with the account under which is the CS 5.5 registered. Therefore it is problem to manage those missing applications and their updates/versions.

       

      I have tried to solve this problem (and another one with a suddenly empty and non functioning Export module in the Bridge CS5) for hours with no success. Can someone help me with this, please?

       

      Best regards

       

      Viktor Kvasnica

      IT Specialist