1 Reply Latest reply on Nov 9, 2017 4:52 PM by Peru Bob

    Help! My "Trial" has expired.

    annodom Level 1

      I downloaded Creative Cloud and with it Photoshop, as a student in Australia this year a few months ago, and as a result got the App and Library for free. I was using the App fine for a while. But one day... I wake up to see my Photoshop was on a 7-day free trial! It has been a month or so since then and now my trial is gone, I cant use Photoshop due to me having "Buy" and on top of that I cant us any other creative cloud apps anymore because ever since this happened all of my apps are stuck on a "Validating Software License" loop ever since! I am using a 2016 MacBook Air.

       

      I know it isn't because my creative cloud license has expired because according to the website my plan is still active, and it even says so in my profile.