16 Replies Latest reply on Nov 29, 2017 3:45 AM by sdinweoinasd9384152

    Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.

    ArtNeon Level 1

      Hi all I Am Arthur

       

      I ran across a really annoying problem with the latest update of Photoshop CC 2018, as long as I want to youse my graphics processor and also checking OpenCL to work as well, after restarting the PS it crashes and turning on again says that Graphic Processor was disabled. However I have downloaded the previous version of PS 2017 one and on that one, everything works fine all the 3D menus are working and no crashing, I also have updated all the GPU drivers, and no luck on new version so have to stick with old one still.

      I use Lenovo Y50-70 laptop with:

      • Windows 8.1 (64-bit)
      • 2.4GHz Intel Core i7-4700HQ.
      • NVidia GeForce GTX 860M (4GB of DDR5)
      • Intel HD Graphics 4600.
      • 16GB DDR3.
        • 1. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
          impalamauritius

          Hi All,

          Too many bugs with Photoshop CC 2018: Too many crash  and impossible to use graphic card.

          Same issue with PS CC2018 on HP EliteBook 840 G1

          Windows 7 Enterprise 64-bit

          Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz (4 CPUs), ~2.5GHz

          Memory: 16384MB RAM

           

          Also No audio with video file in PS & Bridge CC 2018.

           

           

           

          ************ log file ***********

          Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

          Number of Launches: 7

          Operating System: Windows 7 64-bit

          Version: 7 SP1 6.1.7601.23915

          System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

          Physical processor count: 2

          Logical processor count: 4

          Processor speed: 2494 MHz

          Built-in memory: 16281 MB

          Free memory: 8381 MB

          Memory available to Photoshop: 14478 MB

          Memory used by Photoshop: 60 %

          Surface Dial: Enabled.

          Alias Layers: Disabled.

          Modifier Palette: Disabled.

          Highbeam: Disabled.

          Image tile size: 128K

          Image cache levels: 4

          Font Preview: Medium

          TextComposer: Latin

          OpenCL crashed on 19/11/2017 at 08:35:11 (Initializing OpenCL and OpenCL enabled features)

          Display: 1

          Display Bounds: top=0, left=0, bottom=900, right=1600

          OpenGL Drawing: Disabled.

          OpenGL Allow Old GPUs: Not Detected.

          AIFCoreInitialized=1

          AIFOGLInitialized=1

          OGLContextCreated=1

          NumGLGPUs=1

          NumCLGPUs=1

          NumNativeGPUs=0

          glgpu[0].GLVersion="4.1"

          glgpu[0].IsIntegratedGLGPU=0

          glgpu[0].GLMemoryMB=1024

          glgpu[0].GLName="Intel(R) HD Graphics Family"

          glgpu[0].GLVendor="Intel"

          glgpu[0].GLVendorID=32902

          glgpu[0].GLDriverVersion="10.18.14.4432"

          glgpu[0].GLRectTextureSize=16384

          glgpu[0].GLRenderer="Intel(R) HD Graphics 4400"

          glgpu[0].GLRendererID=2582

          glgpu[0].HasGLNPOTSupport=1

          glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"

          glgpu[0].GLDriverDate="20160408000000.000000-000"

          glgpu[0].CanCompileProgramGLSL=1

          glgpu[0].GLFrameBufferOK=1

          glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.14.4432"

          glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

          glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

          clgpu[0].CLPlatformVersion="1.2 "

          clgpu[0].CLDeviceVersion="1.2 "

          clgpu[0].IsIntegratedCLGPU=1

          clgpu[0].CLMemoryMB=1297

          clgpu[0].CLName="Intel(R) HD Graphics 4400"

          clgpu[0].CLVendor="Intel(R) Corporation"

          clgpu[0].CLVendorID=32902

          clgpu[0].CLDriverVersion="10.18.14.4432"

          clgpu[0].CLBandwidth=1.74102e+10

          clgpu[0].CLCompute=102.725

          License Type: Subscription

          Serial number: 91190678962436873558

          GUIDBucket:

          Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

          Temporary file path: C:\Users\XXXXXXX\AppData\Local\Temp\

          Photoshop scratch has async I/O enabled

          Scratch volume(s):

            Startup, 464,8G, 25,4G free

          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

           

           

          Installed components:

             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

             ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

             AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

             AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

             AdobeOwl.dll   Adobe Owl   5.2.11  

             AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

             AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

             AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

             AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

             AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

             AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

             adobe_caps.dll   Adobe CAPS   10,0,0,6  

             AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

             ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

             AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

             amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

             ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

             AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

             AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

             Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

             BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

             boost_date_time.dll   photoshopdva   11.1.0  

             boost_filesystem.dll   photoshopdva   11.1.0  

             boost_signals.dll   photoshopdva   11.1.0  

             boost_system.dll   photoshopdva   11.1.0  

             boost_threads.dll   photoshopdva   11.1.0  

             cg.dll   NVIDIA Cg Runtime   3.0.00007  

             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

             CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

             CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

             CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

             dnssd.dll   Bonjour   3,0,0,2  

             dvaaudiodevice.dll   photoshopdva   11.1.0  

             dvacore.dll   photoshopdva   11.1.0  

             dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

             dvamarshal.dll   photoshopdva   11.1.0  

             dvamediatypes.dll   photoshopdva   11.1.0  

             dvametadata.dll   photoshopdva   11.1.0  

             dvametadataapi.dll   photoshopdva   11.1.0  

             dvametadataui.dll   photoshopdva   11.1.0  

             dvaplayer.dll   photoshopdva   11.1.0  

             dvatransport.dll   photoshopdva   11.1.0  

             dvaui.dll   photoshopdva   11.1.0  

             dvaunittesting.dll   photoshopdva   11.1.0  

             dynamiclink.dll   photoshopdva   11.1.0  

             ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

             icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

             icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

             icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

             igestep30.dll   IGES Reader   9.3.0.113  

             imslib.dll   IMSLib DLL   10.0.0.22  

             JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

             libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

             libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

             LogSession.dll   LogSession   7.4.1.60.45263  

             mediacoreif.dll   photoshopdva   11.1.0  

             MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

             pdfsettings.dll   Adobe PDFSettings   1.04  

             Photoshop.dll   Adobe Photoshop CC 2018   19.0  

             Plugin.dll   Adobe Photoshop CC 2018   19.0  

             PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

             PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

             PSArt.dll   Adobe Photoshop CC 2018   19.0  

             PSCloud.dll                                                   1.0.0.1  

             PSViews.dll   Adobe Photoshop CC 2018   19.0  

             SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

             SVGRE.dll   SVGRE   79.586793   79.586793

             svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

             tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

             TfFontMgr.dll   FontMgr   9.3.0.113  

             TfKernel.dll   Kernel   9.3.0.113  

             TFKGEOM.dll   Kernel Geom   9.3.0.113  

             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

             updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

             VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

             VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

             WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

             wu3d.dll   U3D Writer   9.3.0.113  

           

           

           

           

          Required plug-ins:

           

           

             3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Accented Edges 19.0 - from the file “Filter Gallery.8bf”

             Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

             Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

             Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

             Bas Relief 19.0 - from the file “Filter Gallery.8bf”

             BMP 19.0 - from the file “Standard MultiPlugin.8bf”

             Camera Raw 10.0 - from the file “Camera Raw.8bi”

             Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

             Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

             Charcoal 19.0 - from the file “Filter Gallery.8bf”

             Chrome 19.0 - from the file “Filter Gallery.8bf”

             Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

             Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

             Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

             Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

             CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

             Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

             Craquelure 19.0 - from the file “Filter Gallery.8bf”

             Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

             Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

             Crosshatch 19.0 - from the file “Filter Gallery.8bf”

             Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

             Cutout 19.0 - from the file “Filter Gallery.8bf”

             Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

             De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

             Dicom 19.0 - from the file “Dicom.8bi”

             Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

             Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

             Displace 19.0 - from the file “Standard MultiPlugin.8bf”

             Dry Brush 19.0 - from the file “Filter Gallery.8bf”

             Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

             Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

             Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

             FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

             Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

             Film Grain 19.0 - from the file “Filter Gallery.8bf”

             Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

             Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Fresco 19.0 - from the file “Filter Gallery.8bf”

             Glass 19.0 - from the file “Filter Gallery.8bf”

             Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

             Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Grain 19.0 - from the file “Filter Gallery.8bf”

             Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

             Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

             Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

             HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

             HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

             IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

             IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

             JPEG 2000 19.0 - from the file “JPEG2000.8bi”

             Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Lens Blur 19.0 - from the file “Lens Blur.8bf”

             Lens Correction 19.0 - from the file “Lens Correction.8bf”

             Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

             Liquify 19.0 - from the file “Liquify.8bf”

             Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

             Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

             Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

             Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

             Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

             Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

             Neon Glow 19.0 - from the file “Filter Gallery.8bf”

             Note Paper 19.0 - from the file “Filter Gallery.8bf”

             NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

             Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

             OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

             Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

             Palette Knife 19.0 - from the file “Filter Gallery.8bf”

             Patchwork 19.0 - from the file “Filter Gallery.8bf”

             Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

             PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

             Photocopy 19.0 - from the file “Filter Gallery.8bf”

             Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

             Photoshop Touch 19.0 - from the file “PSDX.8bi”

             Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

             Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

             Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

             Plaster 19.0 - from the file “Filter Gallery.8bf”

             Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

             PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

             Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

             Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

             Poster Edges 19.0 - from the file “Filter Gallery.8bf”

             PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

             Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

             Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

             Reticulation 19.0 - from the file “Filter Gallery.8bf”

             Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

             Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

             Save for Web 19.0 - from the file “Save for Web.8be”

             ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

             Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

             Shear 19.0 - from the file “Standard MultiPlugin.8bf”

             Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

             Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

             Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

             Spaces 19.0 - from the file “Spaces.8li”

             Spatter 19.0 - from the file “Filter Gallery.8bf”

             Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

             Sponge 19.0 - from the file “Filter Gallery.8bf”

             Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

             Stained Glass 19.0 - from the file “Filter Gallery.8bf”

             Stamp 19.0 - from the file “Filter Gallery.8bf”

             Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Sumi-e 19.0 - from the file “Filter Gallery.8bf”

             Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Targa 19.0 - from the file “Standard MultiPlugin.8bf”

             Texturizer 19.0 - from the file “Filter Gallery.8bf”

             Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

             Torn Edges 19.0 - from the file “Filter Gallery.8bf”

             Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

             U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Underpainting 19.0 - from the file “Filter Gallery.8bf”

             Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

             Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

             Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             Water Paper 19.0 - from the file “Filter Gallery.8bf”

             Watercolor 19.0 - from the file “Filter Gallery.8bf”

             Wave 19.0 - from the file “Standard MultiPlugin.8bf”

             Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

             WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

             Wind 19.0 - from the file “Standard MultiPlugin.8bf”

             Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

             ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

           

           

          Optional and third party plug-ins: NONE

           

           

           

           

          Duplicate and Disabled plug-ins: NONE

           

           

           

           

          Plug-ins that failed to load: NONE

           

           

          Extensions:

           

           

             com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

             com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

             New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

             Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

             Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

             Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

             Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

             Watermark CC  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\watermarkcc_en\index.html”

             Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

           

           

          Installed TWAIN devices: NONE

             Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)           Language: French (Regional Setting: French)System Manufacturer: Hewlett-Packard       System Model: HP EliteBook 840 G1               BIOS: Default System BIOS          Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz (4 CPUs), ~2.5GHz             Memory: 16384MB RAMAvailable OS Memory: 16282MB RAM

          • 2. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
            Sahil.Chawla Adobe Employee

            Hi Artneon,

             

            Please try updating Photoshop to 19.0.1 which is the recently released version, and let us know if it helps.

             

            Regards,

            Sahil

            • 3. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
              kbtphotosinozcc Level 1

              I have upgraded to the latest release Photoshop 19.0.1 and each time I enable GPU acceleration Windows 10 Creator freezes and then a BSOD appears.  This happens no matter which GPU I try to use. I have a GTX 1050 and and an Intel 630.

               

              I have ensured all my drivers are up to date.

               

              Disabling Open CL gives me stability again but only for a short time!

               

              Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

              Number of Launches: 88

              Operating System: Windows 10 64-bit

              Version: 10 or greater 10.0.16299.15

              System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

              Physical processor count: 4

              Logical processor count: 8

              Processor speed: 2808 MHz

              Built-in memory: 16269 MB

              Free memory: 2 MB

              Memory available to Photoshop: 14355 MB

              Memory used by Photoshop: 59 %

              Surface Dial: Enabled.

              Alias Layers: Disabled.

              Modifier Palette: Enabled.

              Highbeam: Enabled.

              Image tile size: 1024K

              Image cache levels: 4

              Font Preview: Medium

              TextComposer: Latin

              Photoshop crashed on 24/11/2017 at 7:19:18 AM (AllocateSharedGLResources)

              Display: 1

              Display Bounds: top=0, left=0, bottom=1080, right=1920

              OpenGL Drawing: Enabled.

              OpenGL Allow Old GPUs: Not Detected.

              OpenGL Drawing Mode: Advanced

              OpenGL Allow Normal Mode: True.

              OpenGL Allow Advanced Mode: True.

              AIFCoreInitialized=1

              AIFOGLInitialized=1

              OGLContextCreated=1

              NumGLGPUs=1

              NumCLGPUs=2

              NumNativeGPUs=0

              glgpu[0].GLVersion="4.1"

              glgpu[0].IsIntegratedGLGPU=0

              glgpu[0].GLMemoryMB=1024

              glgpu[0].GLName="Intel(R) HD Graphics 630"

              glgpu[0].GLVendor="Intel"

              glgpu[0].GLVendorID=32902

              glgpu[0].GLDriverVersion="21.20.16.4550"

              glgpu[0].GLRectTextureSize=16384

              glgpu[0].GLRenderer="Intel(R) HD Graphics 630"

              glgpu[0].GLRendererID=22811

              glgpu[0].HasGLNPOTSupport=1

              glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164 d40c3d26ce\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64 _463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.i nf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\i gdlh64.inf_amd64_463164d40c3d26ce\igd12umd64.dll"

              glgpu[0].GLDriverDate="20161111000000.000000-000"

              glgpu[0].CanCompileProgramGLSL=1

              glgpu[0].GLFrameBufferOK=1

              glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4550"

              glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

              glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

              glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

              glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

              glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

              glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

              glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

              clgpu[0].CLPlatformVersion="2.1 "

              clgpu[0].CLDeviceVersion="2.1 "

              clgpu[0].IsIntegratedCLGPU=1

              clgpu[0].CLMemoryMB=6499

              clgpu[0].CLName="Intel(R) HD Graphics 630"

              clgpu[0].CLVendor="Intel(R) Corporation"

              clgpu[0].CLVendorID=32902

              clgpu[0].CLDriverVersion="21.20.16.4550"

              clgpu[0].CLBandwidth=1.92831e+10

              clgpu[0].CLCompute=184.592

              clgpu[1].CLPlatformVersion="1.2"

              clgpu[1].CLDeviceVersion="1.2 CUDA"

              clgpu[1].IsIntegratedCLGPU=0

              clgpu[1].CLMemoryMB=4096

              clgpu[1].CLName="GeForce GTX 1050"

              clgpu[1].CLVendor="NVIDIA Corporation"

              clgpu[1].CLVendorID=4318

              clgpu[1].CLDriverVersion="388.31"

              clgpu[1].CLBandwidth=9.50624e+10

              clgpu[1].CLCompute=767.361

              License Type: Subscription

              Serial number: 96040098041395482208

              GUIDBucket:

              Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

              Temporary file path: C:\Users\kevin\AppData\Local\Temp\

              Photoshop scratch has async I/O enabled

              Scratch volume(s):

                Startup, 118.5G, 33.1G free

              Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

              Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

               

               

              Installed components:

                 A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 

                 ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

                 AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

                 AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0 

                 AdobeOwl.dll   Adobe Owl   5.2.11 

                 AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

                 AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263 

                 AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

                 AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

                 AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

                 AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

                 adobe_caps.dll   Adobe CAPS   10,0,0,6 

                 AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

                 ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6 

                 AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

                 amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

                 ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

                 AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

                 AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

                 Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

                 BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

                 boost_date_time.dll   photoshopdva   11.1.0 

                 boost_filesystem.dll   photoshopdva   11.1.0 

                 boost_signals.dll   photoshopdva   11.1.0 

                 boost_system.dll   photoshopdva   11.1.0 

                 boost_threads.dll   photoshopdva   11.1.0 

                 cg.dll   NVIDIA Cg Runtime   3.0.00007 

                 cgGL.dll   NVIDIA Cg Runtime   3.0.00007 

                 CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                 CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

                 CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0 

                 dnssd.dll   Bonjour   3,0,0,2 

                 dvaaudiodevice.dll   photoshopdva   11.1.0 

                 dvacore.dll   photoshopdva   11.1.0 

                 dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0 

                 dvamarshal.dll   photoshopdva   11.1.0 

                 dvamediatypes.dll   photoshopdva   11.1.0 

                 dvametadata.dll   photoshopdva   11.1.0 

                 dvametadataapi.dll   photoshopdva   11.1.0 

                 dvametadataui.dll   photoshopdva   11.1.0 

                 dvaplayer.dll   photoshopdva   11.1.0 

                 dvatransport.dll   photoshopdva   11.1.0 

                 dvaui.dll   photoshopdva   11.1.0 

                 dvaunittesting.dll   photoshopdva   11.1.0 

                 dynamiclink.dll   photoshopdva   11.1.0 

                 ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

                 icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

                 icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

                 icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

                 igestep30.dll   IGES Reader   9.3.0.113 

                 imslib.dll   IMSLib DLL   10.0.0.22 

                 JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

                 libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 

                 libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 

                 libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

                 LogSession.dll   LogSession   7.4.1.60.45263 

                 mediacoreif.dll   photoshopdva   11.1.0 

                 MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

                 pdfsettings.dll   Adobe PDFSettings   1.04 

                 Photoshop.dll   Adobe Photoshop CC 2018   19.0 

                 Plugin.dll   Adobe Photoshop CC 2018   19.0 

                 PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0 

                 PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55 

                 PSArt.dll   Adobe Photoshop CC 2018   19.0 

                 PSCloud.dll                                                   1.0.0.1 

                 PSViews.dll   Adobe Photoshop CC 2018   19.0 

                 SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

                 SVGRE.dll   SVGRE   79.586793   79.586793

                 svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

                 tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

                 tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

                 TfFontMgr.dll   FontMgr   9.3.0.113 

                 TfKernel.dll   Kernel   9.3.0.113 

                 TFKGEOM.dll   Kernel Geom   9.3.0.113 

                 TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 

                 updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

                 VulcanControl.dll   Vulcan Application Control Library   5.3.0.16 

                 VulcanMessage5.dll   Vulcan Message Library   5.3.0.16 

                 WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

                 wu3d.dll   U3D Writer   9.3.0.113 

               

               

               

               

              Required plug-ins:

               

               

                 3D Studio 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Accented Edges 19.0 - from the file “Filter Gallery.8bf”

                 Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

                 Alien Skin Blow Up 3 3.1.0 - from the file “Alien Skin Blow Up 3 Automation x64.8li”

                 Alien Skin Exposure X2 Autolayer 2.8.0 - from the file “Alien Skin Exposure X2 Autolayer x64.8li”

                 Alien Skin Snap Art 4 Autolayer 4.1.0 - from the file “Alien Skin Snap Art 4 Autolayer x64.8li”

                 Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

                 Average 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Average.8bf”

                 Bas Relief 19.0 - from the file “Filter Gallery.8bf”

                 Blow Up 3.1.0 - from the file “Alien Skin Blow Up 3 Photoshop x64.8bf”

                 BMP 19.0 - from the file “Standard MultiPlugin.8bf”

                 Camera Raw 10.0 - from the file “Camera Raw.8bi”

                 Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

                 Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

                 Charcoal 19.0 - from the file “Filter Gallery.8bf”

                 Chrome 19.0 - from the file “Filter Gallery.8bf”

                 Cineon 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Cineon.8bi”

                 Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

                 Collada 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

                 Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

                 CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

                 Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

                 Craquelure 19.0 - from the file “Filter Gallery.8bf”

                 Crop and Straighten Photos 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “CropPhotosAuto.8li”

                 Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

                 Crosshatch 19.0 - from the file “Filter Gallery.8bf”

                 Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

                 Cutout 19.0 - from the file “Filter Gallery.8bf”

                 Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

                 De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

                 Dicom 19.0 - from the file “Dicom.8bi”

                 Difference Clouds 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Clouds.8bf”

                 Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

                 Displace 19.0 - from the file “Standard MultiPlugin.8bf”

                 Dry Brush 19.0 - from the file “Filter Gallery.8bf”

                 Eazel Acquire 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “EazelAcquire.8ba”

                 Entropy 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Export Color Lookup Tables 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

                 Exposure X2 2.8.0 - from the file “Alien Skin Exposure X2 Photoshop x64.8bf”

                 Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

                 FastCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “FastCore.8bx”

                 Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

                 Film Grain 19.0 - from the file “Filter Gallery.8bf”

                 Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

                 Flash 3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Fluid Mask 3 3.3.17.f7da281f445b4f673168321af5115c65544f616e - from the file “FluidMask3.8bf”

                 Fresco 19.0 - from the file “Filter Gallery.8bf”

                 Glass 19.0 - from the file “Filter Gallery.8bf”

                 Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

                 Google Earth 4 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Grain 19.0 - from the file “Filter Gallery.8bf”

                 Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

                 Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

                 Halide Bottlenecks 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “HalideBottlenecks.8bx”

                 HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

                 HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

                 IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

                 IGES 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

                 JPEG 2000 19.0 - from the file “JPEG2000.8bi”

                 Kurtosis 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Lens Blur 19.0 - from the file “Lens Blur.8bf”

                 Lens Correction 19.0 - from the file “Lens Correction.8bf”

                 Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

                 Liquify 19.0 - from the file “Liquify.8bf”

                 Matlab Operation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

                 Maximum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Mean 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Measurement Core 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MeasurementCore.8me”

                 Median 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

                 Minimum 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 MMXCore Routines 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MMXCore.8bx”

                 Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

                 Multiprocessor Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “MultiProcessor Support.8bx”

                 Neon Glow 19.0 - from the file “Filter Gallery.8bf”

                 Note Paper 19.0 - from the file “Filter Gallery.8bf”

                 NTSC Colors 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “NTSC Colors.8bf”

                 Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

                 ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

                 ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

                 ON1 Develop 2017 Filter 11.6.0 - from the file “PerfectEnhanceProxy.8li”

                 ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

                 ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

                 ON1 Effects 2017 Filter 11.6.0 - from the file “PerfectEffects.8li”

                 ON1 Resize 2017 11.6.0 - from the file “PerfectResizeProxy.8li”

                 ON1 Resize 2017 Engine Automation 11.6.0 - from the file “PerfectResizeProxy.8li”

                 ON1 Resize 2017 Engine Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

                 ON1 Resize 2017 Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

                 OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

                 Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

                 Palette Knife 19.0 - from the file “Filter Gallery.8bf”

                 Patchwork 19.0 - from the file “Filter Gallery.8bf”

                 Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

                 PCX 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PCX.8bi”

                 Photocopy 19.0 - from the file “Filter Gallery.8bf”

                 Photoshop 3D Engine 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Photoshop3DEngine.8bi”

                 Photoshop Touch 19.0 - from the file “PSDX.8bi”

                 Picture Package Filter 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “ChannelPort.8bf”

                 Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

                 Pixar 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Pixar.8bi”

                 Plaster 19.0 - from the file “Filter Gallery.8bf”

                 Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

                 PLY 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

                 Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

                 Portable Bit Map 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “PBM.8bi”

                 PortraitPro 1, 12, 1, 0 - from the file “PSFilterPPLauncher64.8bf”

                 Poster Edges 19.0 - from the file “Filter Gallery.8bf”

                 PRC 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

                 Radiance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Radiance.8bi”

                 Range 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Render Color Lookup Grid 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Export3DLUT.8be”

                 Reticulation 19.0 - from the file “Filter Gallery.8bf”

                 Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

                 Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

                 Save for Web 19.0 - from the file “Save for Web.8be”

                 ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

                 Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

                 Shear 19.0 - from the file “Standard MultiPlugin.8bf”

                 Skewness 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

                 Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

                 Snap Art 4 4.1.0 - from the file “Alien Skin Snap Art 4 Photoshop x64.8bf”

                 Solarize 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “Solarize.8bf”

                 Spaces 19.0 - from the file “Spaces.8li”

                 Spatter 19.0 - from the file “Filter Gallery.8bf”

                 Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

                 Sponge 19.0 - from the file “Filter Gallery.8bf”

                 Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

                 Stained Glass 19.0 - from the file “Filter Gallery.8bf”

                 Stamp 19.0 - from the file “Filter Gallery.8bf”

                 Standard Deviation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 STL 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Sumi-e 19.0 - from the file “Filter Gallery.8bf”

                 Summation 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Targa 19.0 - from the file “Standard MultiPlugin.8bf”

                 Texturizer 19.0 - from the file “Filter Gallery.8bf”

                 Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

                 Torn Edges 19.0 - from the file “Filter Gallery.8bf”

                 Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

                 U3D 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Underpainting 19.0 - from the file “Filter Gallery.8bf”

                 Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

                 Variance 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “statistics.8ba”

                 Virtual Reality Modeling Language | VRML 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 Water Paper 19.0 - from the file “Filter Gallery.8bf”

                 Watercolor 19.0 - from the file “Filter Gallery.8bf”

                 Wave 19.0 - from the file “Standard MultiPlugin.8bf”

                 Wavefront|OBJ 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “U3D.8bi”

                 WIA Support 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WIASupport.8li”

                 Wind 19.0 - from the file “Standard MultiPlugin.8bf”

                 Wireless Bitmap 19.0 (20171103.r.190 2017/11/03: 1143799) - from the file “WBMP.8bi”

                 ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

               

               

              Optional and third party plug-ins:

               

               

                 Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”

                 BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”

                 Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”

                 Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”

                 FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”

                 HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

                 HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”

                 Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

                 Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective Tool\SelectivePalette.8li”

                 ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”

                 Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”

                 Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”

                 Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”

                 SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”

                 SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”

                 StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”

                 Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

               

               

              Duplicate and Disabled plug-ins:

               

               

                 Alien Skin Blow Up 3 3.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Alien Skin\Blow Up 3\Alien Skin Blow Up 3 Automation x64.8li”

                 Blow Up 3.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Alien Skin\Blow Up 3\Alien Skin Blow Up 3 Photoshop x64.8bf”

               

               

              Plug-ins that failed to load: NONE

               

               

              Extensions:

               

               

                 com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                 com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                 New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

                 Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                 Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

                 Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                 Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                 Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

               

               

              Installed TWAIN devices: NONE

              • 4. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                ArtNeon Level 1

                Same here the latest version update didn't solve the problem. uninstalling and installing the same version also doesn't help, the GPU works only with 2017 release.

                • 5. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                  davescm Adobe Community Professional

                  impalamauritius   Your system info shows you are using a graphics card that is no longer officially supported. Your driver is also 18 months old. You may want to try updating.

                  Photoshop graphics processor (GPU) card FAQ

                   

                  kbtphotosinozcc  You are trying to use 2 GPUs which is known to cause issues with Photoshop. See section 7 in this :

                  Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

                   

                  ArtNeon You have not posted the full system info but your first post shows two GPUs. Take a look at this in full - but particularly section 7

                  Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

                   

                  Dave

                  • 6. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                    kbtphotosinozcc Level 1

                    Thanks for the reply Dave. I have tried those steps. I am running a laptop which like most laptops has two GPUs. I did not have any issues for the last 12 months, the BSOD has only occurred since the 19.01 update installed last night.

                    • 7. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                      davescm Adobe Community Professional

                      Having two GPUs installed is not an issue - Photoshop trying to use two does cause issues. Did you take the steps to ensure Photoshop is only using one (as per sections 7 & 8 in the link I gave).

                       

                      You can tell if it only sees one , as only one will be reported in the Photoshop Help System Info

                       

                       

                       

                      Dave

                      • 8. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                        Saif.Smeirat Level 2

                        Hello ArtNeon,

                         

                        I Prefer to update the Graphic cards you have, from Device manager.

                        Then open Photoshop and try again.

                         

                         

                        Please let me know if it works with you.

                         

                        Greetings

                        • 9. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                          kbtphotosinozcc Level 1

                          I followed step 7, step 8 is not recommended.  And would only cause other issues on my laptop. When I go into preferences in photoshop only the Nvidia Card is shown.

                          • 10. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                            ArtNeon Level 1

                            I followed the 7 and 8th steps beffore submitting my problem here. But it didnt helped.

                            • 11. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                              jbm007 Adobe Community Professional

                              Can you go into control panel/administrative tools/event viewer/windows logs/application and find the PS crash report.

                              Go to the right and select "copy as text" and post the results here?

                               

                              Jim

                              • 12. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                                Sahil.Chawla Adobe Employee

                                Were you facing this issue before the Windows 10 Fall Creator update?

                                • 13. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                                  kbtphotosinozcc Level 1

                                  I've just done some research on the Intel forums and there is an issue with their drivers and the Windows 10 Fall Creators Update.

                                   

                                  Intel® Graphics Driver for Windows Version: 15.60.0.4849 and 388.13

                                  WHQL 2017.9.10 installed.

                                   

                                  I have had to disable the power settings to get stability using the below steps.

                                   

                                  1. Navigate to Control Panel, Hardware and Sound and Power Options.

                                   

                                  2. Select ‘Change power settings’ next to the active power plan.

                                   

                                  3. Select ‘Change advanced power settings’ text link.

                                   

                                  4. Select ‘Change settings that are currently unavailable’.

                                   

                                  5. Find Graphics Settings or PCI Express and Link State Power

                                  Management and set to Maximum performance, depending on what computer

                                  you have.

                                   

                                  6. Find Wireless Adapter Settings and set to Maximum performance.

                                   

                                  7. Reboot your computer and retest.

                                  1 person found this helpful
                                  • 14. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                                    sdinweoinasd9384152 Level 1

                                    I have the same problem problem. Photoshop CC 2018 crashes on startup when OpenCL is checked.

                                     

                                     

                                    Have latest drivers. This is a laptop with Windows 8.1, i7-4700HQ, Intel HD 4600 and Nvidia GTX 960M 2GB with automatic switching (I cannot simply disable one of them), 16 GB RAM.  The laptop is only 2 years old from 2015.  But The list of supported cards does not include both of the ones I have:

                                    https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

                                     

                                     

                                    It doesn't seem logical to expect everyone to buy a completely new computer system every year to be able to use the newest version of Photoshop.

                                    (looked again, and the oldest version of the mobile Geforce GTX series listed on the FAQ is the 965M, which is very similar to the 960M that I have. Both support OpenCL 1.2)

                                     

                                     

                                     

                                    I have followed the troubleshooting guide. Nvidia Control Panel > Manage 3D settings > Global Settings > Preferred graphics processor > High Performance Nvidia.  In Program Settings, I also set Photoshop.exe and sniffer.exe to High Performance Nvidia.

                                     

                                     

                                    I tried using basic mode in the graphics settings but that did not help.

                                    I guess disabling OpenCL isn't much of a problem as it seems to only accelerate a couple of filters that I might rarely use.

                                     

                                    System info says:

                                    OpenCL crashed on 11/28/2017 at 11:30:57 PM (Initializing OpenCL and OpenCL enabled features)

                                    Display: 1

                                    Display Bounds: top=0, left=0, bottom=1440, right=2560

                                    OpenGL Drawing: Enabled.

                                    OpenGL Allow Old GPUs: Not Detected.

                                    OpenGL Drawing Mode: Advanced

                                    OpenGL Allow Normal Mode: True.

                                    OpenGL Allow Advanced Mode: True.

                                    AIFCoreInitialized=1

                                    AIFOGLInitialized=1

                                    OGLContextCreated=1

                                    NumGLGPUs=1

                                    NumCLGPUs=2

                                    NumNativeGPUs=0

                                    glgpu[0].GLVersion="4.1"

                                    glgpu[0].IsIntegratedGLGPU=0

                                    glgpu[0].GLMemoryMB=2048

                                    glgpu[0].GLName="NVIDIA GeForce GTX 960M"

                                    glgpu[0].GLVendor="NVIDIA Corporation"

                                    glgpu[0].GLVendorID=4318

                                    glgpu[0].GLDriverVersion="23.21.13.8831"

                                    glgpu[0].GLRectTextureSize=16384

                                    glgpu[0].GLRenderer="GeForce GTX 960M/PCIe/SSE2"

                                    glgpu[0].GLRendererID=5019

                                    glgpu[0].HasGLNPOTSupport=1

                                    glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                                    glgpu[0].GLDriverDate="20171114000000.000000-000"

                                    glgpu[0].CanCompileProgramGLSL=1

                                    glgpu[0].GLFrameBufferOK=1

                                    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

                                    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

                                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                                    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                                    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                                    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                                    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                                    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                                    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                                    clgpu[0].CLPlatformVersion="1.2 "

                                    clgpu[0].CLDeviceVersion="1.2 "

                                    clgpu[0].IsIntegratedCLGPU=1

                                    clgpu[0].CLMemoryMB=1400

                                    clgpu[0].CLName="Intel(R) HD Graphics 4600"

                                    clgpu[0].CLVendor="Intel(R) Corporation"

                                    clgpu[0].CLVendorID=32902

                                    clgpu[0].CLDriverVersion="10.18.14.4578"

                                    clgpu[0].CLBandwidth=2.46731e+10

                                    clgpu[0].CLCompute=122.391

                                    clgpu[1].CLPlatformVersion="1.2"

                                    clgpu[1].CLDeviceVersion="1.2 CUDA"

                                    clgpu[1].IsIntegratedCLGPU=0

                                    clgpu[1].CLMemoryMB=2048

                                    clgpu[1].CLName="GeForce GTX 960M"

                                    clgpu[1].CLVendor="NVIDIA Corporation"

                                    clgpu[1].CLVendorID=4318

                                    clgpu[1].CLDriverVersion="388.31"

                                    clgpu[1].CLBandwidth=6.88607e+10

                                    clgpu[1].CLCompute=408.349

                                    • 15. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                                      davescm Adobe Community Professional

                                      sdinweoinasd9384152   Your system info shows that Photoshop is seeing two GPUs for Open CL. That is known to cause issues. See section 7 in the link below:

                                      Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

                                       

                                      Dave

                                      1 person found this helpful
                                      • 16. Re: Photoshop CC 2018 crashes when enabling the GPU performance with OpenCL chacked.
                                        sdinweoinasd9384152 Level 1

                                        As I've mentioned, I already followed the troubleshooting guide. The copy from the system info was after I set the Nvidia control panel to use the Nvidia processor for both global and software level. I cannot do the next step 8 because disabling integrated graphics will crash the operating system.