4 Replies Latest reply on Nov 13, 2017 6:25 AM by ChildressN

    Translation Error with Asian Font Pack

    ChildressN

      We have offices in Japan as well as the US. The issue that we are facing is not that the font packs will not install, but that even after install, the information is wrong, or at least displayed wrong. This is not an issue with the old Windows97 systems, only in the Windows200 systems. I had a user in Japan send me a scanned version as well as the PDF so I knew what the difference looked like, and have posted a few of the issues below.

       

      Correct:

      CorrectSnip1.PNG

      CorrectSnip2.PNG

      Incorrect:

      IncorrectSnip1.PNG

      IncorrectSnip2.PNG

       

      These are the exact same document, only one is the original, and the incorrect one is what it looks like after it is 'translated' state-side.

      This is a major issue for us, as we have hundreds of orders constantly going back and forth, and the order isn't correct when we receive it.

       

      Thank you for any help,

      Nick