2 Replies Latest reply on Nov 10, 2017 2:47 PM by DigitalKen

    ELEMENTS 14 (on disc) Need different camera raw.


      Hi people.

      I have Elements 14 (disc version not cc)

      I have been using it for quite some time without a problem at all, UNTIL now.

      I have bought a new Canon G7x mk2 compact. If I shoot in RAW and load on to my laptop all is ok until i want to process those raw files and use Camera raw version

      I have not had any trouble with other cameras that I have or still own.but just problems using my Canon G7X Mk2.in Raw. ? i have checked up and Camera Raw version 10 is compatible with my Canon G7X Mk2.

      So I down loaded version 10.

      The problem is I can't get this version to install inside Elements 14.

      So I am now thinking is Elements 14 not compatible with camera Raw version 10 ?

      If I try to see if there is a Elements 14 update the answer back is Elements 14 is up to date .



      If I use my Canon G7X Mk2 in Jpeg i can use Elements 14 in Camera Raw with my installed version


      Has any body else had this issue  ?


      2. I thought of buying Elements 2018 or Elements 15 but which version of camera raw is included in those editions ?


      Thanks in advance for your help