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Sorry for the delay in response to your query and apologize for the inconvenience caused. Please check for any pending updates of Adobe Reader from Help menu>Check for updates. You may also repair the installation files of Reader from Help menu>Repair installation(only for Windows).
You may also refer to Bad quality in signature inserted through Adobe Reader DC (Sign and Send PDFs)
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- Is it a Mac or Windows machine?
- Dot version of Adobe Reader installed, to identify refer to the steps in the KB doc Identify the product and its version for Acrobat and Reader DC
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Hello! This problem has not been fixed. Signature images imported into Acrobat are all coming in as low-resolution. I have attempted importing as PNG, TIF and JPG, all with original dpi of 300, and the result is the same.
I am on a Mac running High Sierra version 10.13.4. As I was working on Acrobat DC, I attempted to revert to Acrobat XI and the problem still exists, though I have never had this issue before.
As a workaround, I ended up adding the signature manually in Illustrator, but this is definitely an inconvenience and not something I'll be able to do at all times.
Can you please advise on what is happening here and how to fix it?