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Is your Graphics Processor (GPU) up to date? Without knowing what kind of computer you're using, I can't direct you exactly how to check. Just in case here's some info for Windows: Update the graphics driver | Windows 8, 7, Vista.
You can also try bypassing the issue. In Photoshop, go to Preferences > Camera Raw, and then, in the pop-up menu under "Performance", uncheck the toggle for "Use Graphics Processor". BTW: you shouldn't experience any loss of performance with this fix.
Thank you very much for replying, DelphiZoa.
I must admit that I don't know much about computer,so by "what kind of computer," you meant the specification of my computer? I'll have to look that up. For now I know that it's a Dell's desktop Inspiron with Core i7 and Samsung's V-Nand 850 EVO SSD (500GB). And I'm using Windows 10.
Anyway, I'll try doing as you suggested and see if it's work.
Thank you again!
I meant I'll see if it works.
This worked for me, thanks!!
Thank you very much, DelphiZoa. I've updated the graphics driver and now I can see the pictures I open.
You're welcome! Thanks for the update. Glad to hear it's fixed!
All opened images are still appearing black for me. I am using the latest Adobe Photoshop CC on Windows 10 PC.
I have tried the following:
- checking to make sure I have the latest graphics processor drivers (I do)
- restarting and/or opening while pressing CTRL/ALT/SHIFT
- uninstalling and reinstalling latest Adobe Photoshop CC
- going to Preferences>Camera Raw and unchecking "Use Graphics Processor" and restarting app and computer
Nothing is working.