1 Reply Latest reply on Nov 11, 2017 12:29 AM by Mylenium

    app keeps telling me my trial mode is over even though i’ve already purchased a Creative Cloud subscription for this app (photoshop)

    sabrinas93236704

      Hello , I´ve been using photoshop cc since a few months , been paying suscription etc ... everything works fine  ,now when i try to open the app it tells me "free trial" has expired and i need to buy the app , i have already a one year plan that i pay , i even try clicking the buy button and then system tells me I already have a suscription for that product and i can´t get another license for same product , so i can`t pay , my account doesn´t says anything that i need to pay and program tells me free trial period is over , anyone know whats my problem ?? thanks