3 Replies Latest reply on Nov 12, 2017 4:13 AM by D Fosse

    Issue exporting from Lightroom to Adobe Photoshop CC - Getting error "The embedded ICC profile cannot be used because the ICC profile description is invalid."

    PaddyO Level 1

      Hello,

      I recently replaced my old laptop with a Dell XPS 15 laptop with 4K display.

       

      After installing Adobe Light Room and Photoshop CC 2018 on it - I started encountering issues exporting photos from Light Room to Photoshop. Specifically, when I attempt to export an image from Light Room to Photoshop - I receive the following error "The embedded ICC profile cannot be used because the ICC profile description is invalid. Ignoring the profile". When I click "Continue", Photoshop loads the image but the color is messed up and looks awful.

       

      I checked around on the web and can't find any instructions on how to fix this.

       

      Does anyone know of a way to resolve this issue?

       

      Thank you!

      Patrick