Unable to install full Adobe XD, only Beta option is given.

[JayMan]

Hi,

I'm having trouble installing Adobe XD (full release) onto a few systems as the Adobe Creative Cloud control panel still lists the beta version only. When installing the Beta version, we can't use the app as it displays that it is out of date & must be updated.

Running 'check for updates' in the ACC control panel still shows that Adobe XD Beta is up to date.

We do have 1 confirmed user which has the full version available.

Running on Windows 10 x64 Enterprise v1607.

Thanks in advance.

[Preran · Accepted solution]

Please PM your Adobe ID, location, and phone number over a private message along with a URL of this post. To send a PM, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran