9 Replies Latest reply on Dec 10, 2017 6:51 AM by cpgilles

    OpenCL and Oil Paint options grayed out

    christavanrooyen Level 1

      Hi Everyone,

       

      I'm using Photoshop CC 2018 (latest update two days ago). I would like enable access to Oil Paint - the option is grayed out. Preferences -> Performance -> Advanced Settings -> Use OpenCL is also grayed out. I have made sure my document is in RGB color mode. I am running Photoshop in 64-bit mode. My OS is 64-bit. All my patches and drivers are up to date/latest versions.

       

      Machine specs are as follows:

      Processor: Intel Core i5-3450

      RAM: Corsair Vengeance, 16GB DDR3

      PSU: Thermaltake Toughpower 750W

      SSD: Samsung 850 EVO (primary)

      OS: Windows 7 Pro 64-bit

      GPU: NVIDIA GeForce GTX 1050 Ti

      NVRAM: 4GB DDR5

      GLVersion=4.5

      CLVersion=1.2

       

      I know this question has been asked many times but I cannot find a proper solution. Can anyone solve this issue - how do I enable OpenCL and Oil Paint?

       

      Here is a snapshot of my System Info:

      Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

      Number of Launches: 1

      Operating System: Windows 7 64-bit

      Version: 7 SP1 6.1.7601.23915

      System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX

      Physical processor count: 4

      Processor speed: 3192 MHz

      Built-in memory: 16339 MB

      Free memory: 3249 MB

      Memory available to Photoshop: 14526 MB

      Memory used by Photoshop: 69 %

      Surface Dial: Enabled.

      Alias Layers: Disabled.

      Modifier Palette: Disabled.

      Highbeam: Enabled.

      Image tile size: 1024K

      Image cache levels: 5

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1200, right=1920

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

      glgpu[0].GLVersion="4.1"

      glgpu[0].IsIntegratedGLGPU=0

      glgpu[0].GLMemoryMB=4096

      glgpu[0].GLName="NVIDIA GeForce GTX 1050 Ti"

      glgpu[0].GLVendor="NVIDIA Corporation"

      glgpu[0].GLVendorID=4318

      glgpu[0].GLDriverVersion="23.21.13.8813"

      glgpu[0].GLRectTextureSize=32768

      glgpu[0].GLRenderer="GeForce GTX 1050 Ti/PCIe/SSE2"

      glgpu[0].GLRendererID=7298

      glgpu[0].HasGLNPOTSupport=1

      glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

      glgpu[0].GLDriverDate="20171027000000.000000-000"

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      License Type: Subscription

      Serial number: 96040250179453001030

      GUIDBucket:

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

      Temporary file path: C:\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Startup, 628.7G, 161.2G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

        • 1. Re: OpenCL and Oil Paint options grayed out
          russelld46775785 Level 1

          Turn your picture to a JPG then into a  8 bit's a channel ie

          Image >Mode > 8 bit.....then the oil paint option will work.

          • 2. Re: OpenCL and Oil Paint options grayed out
            cpgilles Level 1

            I am having the same problem and I was able to turn on OpenCL in the performance properties on this same computer system before.  I know my computer and graphic card supports it.  It has nothing to do the photo.  You can not turn it on in the preferences.  It is possible the 2018 version of Photoshop CC has a bug?

             

            Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

            Number of Launches: 16

            Operating System: Windows 10 64-bit

            Version: 10 or greater 10.0.16299.15

            System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

            Physical processor count: 4

            Logical processor count: 8

            Processor speed: 3998 MHz

            Built-in memory: 16324 MB

            Free memory: 7159 MB

            Memory available to Photoshop: 14401 MB

            Memory used by Photoshop: 60 %

            Surface Dial: Enabled.

            Alias Layers: Disabled.

            Modifier Palette: Enabled.

            Highbeam: Disabled.

            Image tile size: 1024K

            Image cache levels: 4

            Font Preview: Medium

            TextComposer: Latin

            Display: 1

            Display Bounds: top=0, left=0, bottom=1200, right=1920

            Display: 2

            Display Bounds: top=0, left=1920, bottom=1200, right=3840

            OpenGL Drawing: Enabled.

            OpenGL Allow Old GPUs: Not Detected.

            OpenGL Drawing Mode: Advanced

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            AIFCoreInitialized=1

            AIFOGLInitialized=1

            OGLContextCreated=1

            NumGLGPUs=1

            NumNativeGPUs=0

            glgpu[0].GLVersion="4.1"

            glgpu[0].IsIntegratedGLGPU=0

            glgpu[0].GLMemoryMB=4096

            glgpu[0].GLName="NVIDIA GeForce GTX 970"

            glgpu[0].GLVendor="NVIDIA Corporation"

            glgpu[0].GLVendorID=4318

            glgpu[0].GLDriverVersion="23.21.13.8813"

            glgpu[0].GLRectTextureSize=16384

            glgpu[0].GLRenderer="GeForce GTX 970/PCIe/SSE2"

            glgpu[0].GLRendererID=5058

            glgpu[0].HasGLNPOTSupport=1

            glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2 e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.i nf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_r ef_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepos itory\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll"

            glgpu[0].GLDriverDate="20171027000000.000000-000"

            glgpu[0].CanCompileProgramGLSL=1

            glgpu[0].GLFrameBufferOK=1

            glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

            glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

            glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

            glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

            License Type: Subscription

            Serial number: 96040816359118129811

            GUIDBucket:

            Application folder: D:\Program Files\Adobe Photoshop CC 2018\

            Temporary file path: C:\Users\cpgilles\AppData\Local\Temp\

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              Startup, 476.4G, 370.0G free

            Required Plug-ins folder: D:\Program Files\Adobe Photoshop CC 2018\Required\Plug-Ins\

            Primary Plug-ins folder: D:\Program Files\Adobe Photoshop CC 2018\Plug-Ins\

             

             

            Installed components:

               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

               ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

               AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

               AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

               AdobeOwl.dll   Adobe Owl   5.2.11  

               AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

               AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

               AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

               AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

               AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

               AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

               adobe_caps.dll   Adobe CAPS   10,0,0,6  

               AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

               ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

               AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

               amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

               ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

               AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

               AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

               Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

               BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

               boost_date_time.dll   photoshopdva   11.1.0  

               boost_filesystem.dll   photoshopdva   11.1.0  

               boost_signals.dll   photoshopdva   11.1.0  

               boost_system.dll   photoshopdva   11.1.0  

               boost_threads.dll   photoshopdva   11.1.0  

               cg.dll   NVIDIA Cg Runtime   3.0.00007  

               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

               CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

               CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

               CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0  

               dnssd.dll   Bonjour   3,0,0,2  

               dvaaudiodevice.dll   photoshopdva   11.1.0  

               dvacore.dll   photoshopdva   11.1.0  

               dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

               dvamarshal.dll   photoshopdva   11.1.0  

               dvamediatypes.dll   photoshopdva   11.1.0  

               dvametadata.dll   photoshopdva   11.1.0  

               dvametadataapi.dll   photoshopdva   11.1.0  

               dvametadataui.dll   photoshopdva   11.1.0  

               dvaplayer.dll   photoshopdva   11.1.0  

               dvatransport.dll   photoshopdva   11.1.0  

               dvaui.dll   photoshopdva   11.1.0  

               dvaunittesting.dll   photoshopdva   11.1.0  

               dynamiclink.dll   photoshopdva   11.1.0  

               ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

               icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               igestep30.dll   IGES Reader   9.3.0.113  

               imslib.dll   IMSLib DLL   10.0.0.22  

               JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

               libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

               libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

               LogSession.dll   LogSession   7.4.1.60.45263  

               mediacoreif.dll   photoshopdva   11.1.0  

               MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

               pdfsettings.dll   Adobe PDFSettings   1.04  

               Photoshop.dll   Adobe Photoshop CC 2018   19.0  

               Plugin.dll   Adobe Photoshop CC 2018   19.0  

               PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0  

               PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55  

               PSArt.dll   Adobe Photoshop CC 2018   19.0  

               PSCloud.dll                                                   1.0.0.1  

               PSViews.dll   Adobe Photoshop CC 2018   19.0  

               SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

               SVGRE.dll   SVGRE   79.586793   79.586793

               svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

               tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

               TfFontMgr.dll   FontMgr   9.3.0.113  

               TfKernel.dll   Kernel   9.3.0.113  

               TFKGEOM.dll   Kernel Geom   9.3.0.113  

               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

               updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

               VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

               VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

               WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

               wu3d.dll   U3D Writer   9.3.0.113  

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Accented Edges 19.0 - from the file “Filter Gallery.8bf”

               Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

               Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

               Average 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Average.8bf”

               Bas Relief 19.0 - from the file “Filter Gallery.8bf”

               BMP 19.0 - from the file “Standard MultiPlugin.8bf”

               Camera Raw 10.0 - from the file “Camera Raw.8bi”

               Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

               Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

               Charcoal 19.0 - from the file “Filter Gallery.8bf”

               Chrome 19.0 - from the file “Filter Gallery.8bf”

               Cineon 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Cineon.8bi”

               Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

               Collada 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

               Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

               CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

               Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

               Craquelure 19.0 - from the file “Filter Gallery.8bf”

               Crop and Straighten Photos 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “CropPhotosAuto.8li”

               Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

               Crosshatch 19.0 - from the file “Filter Gallery.8bf”

               Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

               Cutout 19.0 - from the file “Filter Gallery.8bf”

               Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

               De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

               Dicom 19.0 - from the file “Dicom.8bi”

               Difference Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

               Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

               Displace 19.0 - from the file “Standard MultiPlugin.8bf”

               Dry Brush 19.0 - from the file “Filter Gallery.8bf”

               Eazel Acquire 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “EazelAcquire.8ba”

               Entropy 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Export Color Lookup Tables 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

               Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

               FastCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “FastCore.8bx”

               Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

               Film Grain 19.0 - from the file “Filter Gallery.8bf”

               Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

               Flash 3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Fresco 19.0 - from the file “Filter Gallery.8bf”

               Glass 19.0 - from the file “Filter Gallery.8bf”

               Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

               Google Earth 4 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Grain 19.0 - from the file “Filter Gallery.8bf”

               Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

               Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

               Halide Bottlenecks 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “HalideBottlenecks.8bx”

               HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

               HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

               IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

               IGES 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

               JPEG 2000 19.0 - from the file “JPEG2000.8bi”

               Kurtosis 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Lens Blur 19.0 - from the file “Lens Blur.8bf”

               Lens Correction 19.0 - from the file “Lens Correction.8bf”

               Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

               Liquify 19.0 - from the file “Liquify.8bf”

               Matlab Operation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

               Maximum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Mean 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Measurement Core 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MeasurementCore.8me”

               Median 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

               Minimum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               MMXCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MMXCore.8bx”

               Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

               Multiprocessor Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MultiProcessor Support.8bx”

               Neon Glow 19.0 - from the file “Filter Gallery.8bf”

               Note Paper 19.0 - from the file “Filter Gallery.8bf”

               NTSC Colors 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “NTSC Colors.8bf”

               Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

               OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

               Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

               Palette Knife 19.0 - from the file “Filter Gallery.8bf”

               Patchwork 19.0 - from the file “Filter Gallery.8bf”

               Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

               PCX 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PCX.8bi”

               Photocopy 19.0 - from the file “Filter Gallery.8bf”

               Photoshop 3D Engine 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Photoshop3DEngine.8bi”

               Photoshop Touch 19.0 - from the file “PSDX.8bi”

               Picture Package Filter 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

               Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

               Pixar 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Pixar.8bi”

               Plaster 19.0 - from the file “Filter Gallery.8bf”

               Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

               PLY 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

               Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

               Portable Bit Map 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PBM.8bi”

               Poster Edges 19.0 - from the file “Filter Gallery.8bf”

               PRC 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

               Radiance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Radiance.8bi”

               Range 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Render Color Lookup Grid 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

               Reticulation 19.0 - from the file “Filter Gallery.8bf”

               Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

               Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

               Save for Web 19.0 - from the file “Save for Web.8be”

               ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

               Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

               Shear 19.0 - from the file “Standard MultiPlugin.8bf”

               Skewness 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

               Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

               Solarize 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Solarize.8bf”

               Spaces 19.0 - from the file “Spaces.8li”

               Spatter 19.0 - from the file “Filter Gallery.8bf”

               Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

               Sponge 19.0 - from the file “Filter Gallery.8bf”

               Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

               Stained Glass 19.0 - from the file “Filter Gallery.8bf”

               Stamp 19.0 - from the file “Filter Gallery.8bf”

               Standard Deviation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               STL 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Sumi-e 19.0 - from the file “Filter Gallery.8bf”

               Summation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Targa 19.0 - from the file “Standard MultiPlugin.8bf”

               Texturizer 19.0 - from the file “Filter Gallery.8bf”

               Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

               Torn Edges 19.0 - from the file “Filter Gallery.8bf”

               Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

               U3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Underpainting 19.0 - from the file “Filter Gallery.8bf”

               Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

               Variance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

               Virtual Reality Modeling Language | VRML 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               Water Paper 19.0 - from the file “Filter Gallery.8bf”

               Watercolor 19.0 - from the file “Filter Gallery.8bf”

               Wave 19.0 - from the file “Standard MultiPlugin.8bf”

               Wavefront|OBJ 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

               WIA Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WIASupport.8li”

               Wind 19.0 - from the file “Standard MultiPlugin.8bf”

               Wireless Bitmap 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WBMP.8bi”

               ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

             

             

            Optional and third party plug-ins: NONE

             

             

             

             

            Duplicate and Disabled plug-ins: NONE

             

             

             

             

            Plug-ins that failed to load: NONE

             

             

            Extensions:

             

             

               com.adobe.Butler.backend  2.0.0 - from the file “D:\Program Files\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

               com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

               New Document  2.1.0 - from the file “D:\Program Files\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

               Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

               Start  2.1.0 - from the file “D:\Program Files\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

               Adobe Color Themes  6.1.0 - from the file “D:\Program Files\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

               Export As  3.0.13 - from the file “D:\Program Files\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

               Export As  3.0.13 - from the file “D:\Program Files\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

             

             

            Installed TWAIN devices: NONE

            • 3. Re: OpenCL and Oil Paint options grayed out
              russelld46775785 Level 1

              Process the JPEG in  8 bit/Channel .

               

              Sent from Mail for Windows 10

              • 4. Re: OpenCL and Oil Paint options grayed out
                cpgilles Level 1

                It has nothing to do with the type of photo it is although I did try this and it did not work.  The OpenCL option is grayed out in the performance section of preferences.  Until Photoshop recognizes the video card as being OpenCL compliant this feature will not work.  I created many Oil Painting images with Photoshop CC 2017 on this same computer.  This feature stopped working with Photoshop CC 2018.

                 

                Thanks for the reply though.

                • 5. Re: OpenCL and Oil Paint options grayed out
                  ged2016 Level 4

                  Have you tried downloading and installing the latest driver for your GPU, I have often found that re-installing the driver can sometimes fix this issue

                  • 6. Re: OpenCL and Oil Paint options grayed out
                    cpgilles Level 1

                    I decided to install Photoshop CC 2017 on a different but very similar computer.  Same hardware.  The OpenlCL is checked in the performance preferences and the Oil Paint filter is active.  Then I tried installing Photoshop CC 2017 on the same computer that had been upgraded to Photoshop CC 2018 and the 2017 version is exhibiting the same problem.  The OpenCL is NOT an option.  Both computers are using the same version of NVidia driver.  It is not the absolute latest but the latest version certified for Windows 10.  I tried to update the driver in Windows 10 and it said it was the latest version.  I don't think the driver version is the problem.  Adobe changed something with Photoshop CC 2018 that affected OpenCL and now it will not work on any version of Photoshop. I hope Adobe fixes this soon.

                    • 7. Re: OpenCL and Oil Paint options grayed out
                      ged2016 Level 4

                      The only thing I can suggest is un-installing the Nvidia drivers from Windows Control Panel

                       

                      Download the latest Certified driver from here and install that.

                      Advanced Driver Search | NVIDIA

                      Untitled.jpg

                       

                      You could also try this

                      Use the Creative Cloud Cleaner Tool to solve installation problems

                      1 person found this helpful
                      • 8. Re: OpenCL and Oil Paint options grayed out
                        russelld46775785 Level 1

                        It worked on mine,this stuff drives you nuts doesn’t!

                         

                        Russell Donkin

                         

                        Sent from my iPhone

                        • 9. Re: OpenCL and Oil Paint options grayed out
                          cpgilles Level 1

                          Well after much thought and concern I downloaded and installed the latest NVidia driver.  They just loaded a new version.  That fixed the problem.  I am reluctant to install drivers outside of the Windows updates because of the problems they can cause.  I rarely have problems if I stick with the versions certified by Microsoft.  Hopefully this will not cause other app issues.

                           

                          Thanks for everyone's help.