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Assuming you had hired someone to create these graphics for you?
I would ask about a .ai or.eps file, they should hopefully have one.
Is the background on your .png image transparent?
Hello. Yes i did hire someone to do this. I keep asking for the file with transparent background, but this person will not respond to me. She has been very difficult to work with. Getting her to respond to me is like pulling teeth. I was hoping someone here could help me.
Oh yeah. I have separated the images, but cannot get the transparent background without losing quality
I should not have to do this, that’s why I hired her. I’m very frustrated.
You’re correct, you shouldn’t have to do this, it’s bad design work and also just creating more work for herself down the line – When I create logo’s for people I usually package it with everything they’ll need for the future this includes;
Font’s used, unless licence is needed, In which case I will provide a link to purchase
.txt of my contact details
If you need someone to help, you can drop me a message, I may even be able to recreate the logo for you and provide all the above. – I’d be more than happy to help.