9 Replies Latest reply on Jun 5, 2018 8:03 AM by learner20

    Branching View doesn't update with new links

    muchelleb Level 1

      Hello

       

      I'm using Captivate 9.0.2.437

       

      I'm using the branched view. When I update an action to jump to a different slide - the branched view doesn't change at all.

       

      See image below - one of the buttons was changed to jump to slide 16. Slide 16 is still listed in the 'Unlinked slide' section. It also isn't listed as a linked slide underneath the slide in the branched view, or linked to in the branched view.

       

      I have tried closing out of the branching view and opening it again. I've double checked the slide in the normal view to ensure that the button has definitely been updated, and it has.

       

      Has anyone experience this before? Is there a way to 'refresh' the branching view - other than closing out of the program and reopening it again?

       

      Thank you

       

      unlinkedslides.PNG

        • 1. Re: Branching View doesn't update with new links
          Lilybiri MVP & Adobe Community Professional

          Branching panel is rather limited, only direct branching will be shown, not branching that is done with an advanced action. That makes the panel not very useful, reason why it is so hidden. Personally I stopped using it since several versions because of those limitations. Very long ago I wrote one post about it, maybe I should just take it out of my blog.

          • 2. Re: Branching View doesn't update with new links
            muchelleb Level 1

            Thanks Lilly.

             

            It's a shame - I really struggle to create branched eLearning when I'm looking at a list of slides - linking slides together and making sure everything is correct is really difficult.

             

            The buttons don't have advanced actions, just simple 'jump to slide' actions. It's frustrating that the branching view doesn't update immediately.

             

            Thanks,

             

            Michelle

            • 3. Re: Branching View doesn't update with new links
              Lilybiri MVP & Adobe Community Professional

              Will try to double-check today.  Because of the limitatios of the Branching view panel, for really complicated courses I switch to other applications like Visio. If it is indeed correct what you describe, this should be logged as a bug. Will be back later.

              • 4. Re: Branching View doesn't update with new links
                learner20 Level 1

                I'd like to follow-up on this question. Has this issue been fixed? I'm using Captivate 9.0.2.437 and I still don't see the branching -jump to a slide option work.

                 

                I've created a course with sections and am using variables to control the branching. But, I'm also using the Captivate play bar thinking I can control the section navigation using Captivate's branching panel.

                But the branching panel doesn't work and at the end of a section the Next button in the play bar just moves to the next slide rather than jumping to the branched slide.

                 

                I'm just curious to know if there is any other solution to my dual navigation style. Can't I keep the next and back buttons for the sections and then use the variable branching to move to the selected section.

                Here's a snapshot of what I'm trying to say:

                 

                 

                Thank you!

                 

                • 5. Re: Branching View doesn't update with new links
                  Lilybiri MVP & Adobe Community Professional

                  Don't know if this is the same: branching achieved by advanced actions (you talked about variables, so I suspect you mean advanced or shared actions) will NOT appear in the Branching view at all.

                  • 6. Re: Branching View doesn't update with new links
                    RodWard Adobe Community Professional & MVP

                    The Next button the playbar will always simply move to the next slide in the slide order.  You cannot control its behaviour via Advanced Actions.  If you want total control over the navigation AND you intend using dynamic branching as navigation,  then you need to turn OFF the playbar (or at least those buttons on it that move back, forward, and next).

                    • 7. Re: Branching View doesn't update with new links
                      learner20 Level 1

                      I've added a continue button on the last slide of each section to take the users back to the main menu. And since I was also using the playbar I thought I could control the Next button on the last slide. But looks like the Branching View action doesn't work and the slide still moves to the next slide instead of jumping to my main menu.  It's sad to see the limitation of Captivate in this section and I wonder why this hasn't been fixed yet.

                      • 8. Re: Branching View doesn't update with new links
                        Lilybiri MVP & Adobe Community Professional

                        AS Rod already told: the control buttons on the playbar are like the buttons on a recorder. If you want the Next Button to go to another slide than the physically next slide, you need to forget about the playbar and use custom navigation buttons.

                        • 9. Re: Branching View doesn't update with new links
                          learner20 Level 1

                          Yup, thank you guys for your input.