3 Replies Latest reply on Nov 15, 2017 9:10 AM by KanikaS

    Unable to"update payment details"

    K. Greenan

      After having my subscription suspended, I attempted to reactivate my plan by updating my payment details as instructed.Screen Shot 2017-11-14 at 00.48.30.png

       

      Sadly all I'm getting is this.

       

      This is even more annoying as I thought it had been paid for. When I checked my Paypal account it seems the payment was pending and Adobe itself failed to complete the transaction.

       

      If you would like to get paid, please respond sooner rather than later.

       

      Kevin Greenan.