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Please share the following details:-
1.Machine configuration like OS version etc.
2.Acrobat version (Go to Help->About Adobe Acrobat Pro DC)
3.User id with you have logged in Acrobat.
4.Are you able to see Send for signature tool in Tools section ?
We're having the same problem, so I'm going to tag along on this post.
Here's the details on our machines:
1) Windows 10 Enterprise Build 1709
2) Adobe Acrobat Pro DC 2015 Release (Classic) 2015.006.30280
3) No user ID. We have a site license
4) Send for Signature is not listed in the Tools section. Send for Comments is though. I imagine they both use the same method
Adobe Acrobat Pro DC 2015 Release (Classic) 2015.006.30280 is a perpetual version and Send for signature tool is not present in this version.
Its available via Acrobat DC subscription. More details on that can be found here