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I already talked to the support. Nothing positive came back from this
As I understand from the details shared above, you have some concerns regarding the billing and fee that Adobe charges. Please see the legal terms that you agreed to at the time of purchase: Legal subscription terms | Adobe
Feel free to update the thread for more questions.
I’m sure your legal terms cover everything. My issue is the way you treat the customers. I did few queries and found few complains about subscription. Your answer is always here are the terms. That was also the answer of the customer service. To be honest that’s little disappointing. My concern is about lack of notification about expiring trial. But I guess it’s in your legal terms. My issue is in way you present your offers being very confusing at least. But I guess it’s in your legal Terms. From my part, like I said, Ill make sure I don’t have to read your legal terms anymore.