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Hi, Im having trouble with my photoshop cs5, since starting up this morning all images keep snapping back to the top left bar, I can't move them out freely.
Any suggestions on what could be wrong?
please!
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[Moved from generic Creative Suites forum to the specific Program forum... Mod]
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When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
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It’s an iMac mid 2011. macOS sierra version 10.12.5. creative suite 5.1. Thanks for getting in touch. I’ve never had any problems until now and I’m stuck in the middle of a major project and very frustrated. Any help would be most appreciated.
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Hi Sarah,
This just started happening to me too! 😕 I don't know why and I haven't found a permanent solution but if you hold down SHIFT, CONTROL, COMMAND you'll be able to move files around without snapping. A pain but it works.
I hope we can find a better solution though!
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Hi thanks for that, I have finally rang Apple who helped me immensely, I couldn’t put up with it any longer. They linked to my computer and we went through several things to illiminate the problem. They didn’t know exactly what the problem was but by providing a bit of code and resetting it has worked, so far so good.
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Having the same problem too. What exactly was done for the "reset"?
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I'd like to know, too. I recently started having the same problem.
I'm on a MacBook Pro with OS X 10.11.6, using CS5. Had it for years, obviously, but just in the past few months it started doing this.
To restate for anyone who hasn't grasped the problem: I open multiple files in Photoshop (doesn't seem to happen if only one file is open). I can possibly take ahold of the windows and move them once or twice, but if I try to move any of them again, I haven't even let go of my mouse button and the window zips back to its previous position.
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Hi,
I'm having exactly the same problem, MacBook Pro with OS X 10.11.6, using CS5 Version 12.1 x64. This sits below my EIZO monitor and has recently started to do exactly the same as you. With more than one window open you try and drag files around and they 'snap' back to their original position. Highly frustrating.
Please can anyone help? Many Thanks
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Hi Sarah,
Do you have a solution to this issue, I'experiencing exactly the same problem.
Cheers
Piet
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Hey Everyone, so here's the answer - there is none.
CS5 to CS6 is officially "unsupported" by Adobe if you're running any flavor of a recent OSX installation. My problems started happening around 10.12 OSX Sierra and my recent upgrade to 10.13 High Sierra has made it worse. In short, CS5 and CS6 were not developed to play nicely with current Mac operating systems. And since these are technically legacy versions of Adobe products, no longer supported. I found this out quickly when the Adobe representative ended our chat immediately after finding out I was on High Sierra. They are washing their hands of any support!
I wiped my other Macbook Pro and installed 10.8 Lion with CS5 on there. Then I've incremently upgraded my OS up to 10.10 Yosemite and the same issues on CS5 have resurfaced. The jumping of the screens is annoying but I can live with it (for now). What was worse was the entire CS5 application crashing when on High Sierra. I think the last flavor of OSX that won't give you any of these problems may be 10.9 Mavericks or 10.8 Mountain Lion, if you're willing to use older OS versions.
Hope that sheds some light on the subject.
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Hi melissab33,
I've had the same annoying issues, tried what you suggested and it helped, thank you... I continued with your suggestion and found that it's cured at least for me anyway) if you just hold down the 'Cmd' key then drag the window around, it doesn't 'snap' back!... it saves a bit of time and looking down and a couple of fingers....
Looks like an attempt by Adobe to get everyone subscribing to CC!
Hope this help and thanks of the initial solution...
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this worked for me...
Photoshop (dropdown in upper left) > Preferences > Interface
Uncheck: Enable Floating Document Window Docking
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It has been happening to me for months. On a Mac and have not upgraded to Sierra because I was afraid the kind of thing would happen. But it is happening anyway.
I think I just found the answer:
Photoshop (dropdown in upper left) > Preferences > Interface
Uncheck: Enable Floating Document Window Docking
It seems to be working. I'm not sure how it got set to begin with.
Found it here:
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Thanks janetzag !!! That did it! This issue has been driving me crazy. It's an issue with with CC version also.
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I'm glad that helped you. I have searched for this answer so many times and this was the first time I found it. It's always about the right wording with searches!
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This worked! Thanks janet!
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this worked for me...
Photoshop (dropdown in upper left) > Preferences > Interface
Uncheck: Enable Floating Document Window Docking